Benefits:
Employee discounts
Health insurance
Paid time off
Bonus based on performance
Training & development
Company parties
Free food & snacks
Opportunity for advancement
About the Role:
Salon Guest Experience/Front Desk Coordinator (Part-Time)
Salon CoCo BOND Shrewsbury, New Jersey
Part-Time | Approximately 20 Hours Per Week Starting Pay: $21.00 per Hour + Retail Sales Incentives
Become the Face of One of Monmouth County’s Premier Luxury Salon & Spa Destinations
At Salon CoCo BOND, we believe luxury is found in every detail.
From the moment a guest walks through our doors until they leave feeling confident and cared for, every interaction matters. Our Guest Experience Team plays a vital role in creating the elevated hospitality our salon is known for.
We’re searching for a polished, energetic, and service-driven professional who genuinely enjoys making people feel welcome and thrives in a fast-paced, sales-based luxury environment. This position involves booking guest's for appointments, retail sales and the upselling of services sales. We offer rewards incentives for meeting your retail and service upselling goals.
If you’re passionate about hospitality, customer service, teamwork, and creating memorable experiences, we’d love to meet you.
Position Summary
As our Luxury Guest Experience Coordinator, you will serve as the first and last impression of Salon CoCo BOND.
This position is much more than answering phones. You’ll help coordinate our service providers schedules to maximize appointment bookings, building positive guest relationships, supporting our beauty professionals, and ensuring every client receives a five-star experience during their time with us. Knowledge of salon software/prior salon desk experience is a huge PLUS!
Schedule
Approximately 20 hours per week
Required Availability:
✔ Every Saturday
✔ Wednesday Evenings
✔ Thursday Evenings
✔ Fridays
Applicants must be available to work this schedule.
Responsibilities
Welcome every guest with warmth, professionalism, and enthusiasm
Deliver an exceptional luxury guest experience from arrival through checkout
Answer incoming calls with confidence and professionalism
Schedule appointments while maximizing booking opportunities
Coordinate guest check-in and checkout
Recommend and sell salon services and professional retail products
Assist guests with questions and reservations
Maintain an organized, polished reception area
Support our stylists, spa providers, and management team throughout the day
Assist with administrative and operational tasks
Help maintain the high standards Salon CoCo BOND is known for
We’re Looking For Someone Who Is
Passionate about hospitality and customer service
Friendly, polished, and professional
Naturally outgoing and enjoys connecting with people
Highly organized and detail-oriented
Able to multitask in a busy environment
Dependable, punctual, and accountable
Comfortable with technology and learning new software
A positive team player with a strong work ethic
Motivated to contribute to both the guest experience and the salon’s success
Preferred Qualifications
Previous experience in a luxury salon, spa, hospitality, boutique retail, medical aesthetics, hotel, or customer service environment
Prior experience using salon management software is highly preferred
Meevo software experience is a plus
Retail sales experience is preferred
Strong verbal communication and phone etiquette
Ability to thrive in a fast-paced, service-focused environment
Compensation & Benefits
Starting Pay: $21.00 per hour
In addition, we offer:
Retail sales incentive program that rewards outstanding performance and increases your earning potential
Performance-based wage increases
Employee discounts on salon, spa, and retail products
Ongoing education and professional development
Opportunities for career growth and advancement
Beautiful luxury work environment
Supportive, positive, and collaborative team culture
Why You’ll Love Working Here
At Salon CoCo BOND, we believe exceptional businesses are built by exceptional people.
We invest in our team, celebrate individual growth, and foster a culture built on professionalism, kindness, teamwork, and continuous learning.
Our Guest Experience Team is respected as an essential part of our success, and every team member has the opportunity to make a meaningful impact on our guests and our salon.
If you’re looking for more than just a front desk position and want to build a career with an established luxury salon, we’d love to hear from you.
How to Apply
Please email the following to:
📧 erin@saloncocobond.com
Include:
Your resume
A brief introduction telling us why you’d be a great fit for Salon CoCo BOND
We look forward to meeting you and welcoming the next outstanding member of our Guest Experience Team.