Part-Time Scheduler & Administrative Assistant – Mobile Pet Care
Benefits:
Flexible schedule
Opportunity for advancement
Training & development
Administrative Assistant (Part-Time) Company: Woofie’s of Annapolis Location: Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area
Woofie’s of Annapolis is looking for a Part-Time Scheduler & Administrative Assistant to support our growing pet care business. If you're an organized, tech-savvy multitasker who loves animals and interacting with people, this is a great opportunity to join a passionate, community-focused team.
About Us
At Woofie’s of Annapolis, we specialize in personalized, pet care including mobile grooming, pet sitting, and dog walking. Our mission is to treat every pet like family and provide the highest level of convenience, care, and reliability to our clients.
What You’ll Do
As our Part-Time Scheduler & Administrative Assistant, you’ll support the day-to-day operations of our business, focusing on client service, team scheduling, and internal coordination. Responsibilities include:
Respond to client phone calls, emails, and inquiries in a timely and professional manner
Schedule and reschedule appointments using pet care scheduling software
Manage calendars and coordinate schedules for groomers and pet sitters
Maintain organized client records and communication
Assist with billing, pricing estimates, and service questions
Post and monitor social media content and respond to comments
Ensure all services are assigned and completed as scheduled
Support team members with logistics, updates, and service instructions
Assist with occasional pet care visits (optional, but preferred)
Perform other administrative tasks as needed
Who You Are
We’re looking for someone who is:
Organized, detail-oriented, and proactive
A strong communicator—comfortable proactively answering and making phone calls and reviewing and responding to emails and text message
Tech-savvy, with the ability to quickly learn and use scheduling and business platforms (e.g., Outlooks Excel, Word, scheduling and social media tools)
A natural problem solver who can thrive in a fast-paced, dynamic environment
Passionate about pets and enjoys working with people
Requirements
2 to 4 years of administrative or customer service experience (mobile scheduling experience is strongly preferred)
2+ years of data entry experience
Ability to think critically
Excellent verbal and written communication skills
High attention to detail and ability to manage multiple priorities
Reliable and professional with a positive attitude
Comfortable working remotely with occasional in-person tasks
Available to work at least one weekend day per week and potential evenings
Own a smartphone and computer with internet access
Reliable transportation (occasional local travel may be required)
Must live in Annapolis, Arnold, Edgewater, Severna Park, Pasadena, Gambrills, or nearby area
Preferred
College experience/degree
Experience with managing schedules for mobile services providers
Backgorund in pet care services (dog walking, pet sitting, grooming, vet assistant, etc.)
Demonstrated experience with scheduling software, CRM tools, and office-based applications (Word, Excel, PowerPoint, Outlook, etc.)
Willingness to assist with dog walking or pet sitting in urgent cases
Why Join Woofie’s?
Be part of a mission-driven, pet-loving team
Flexible work arrangement
Make a positive impact in your local community