Benefits:

401(k)

Part -Time Wellness Center Receptionist JOB SUMMARY

Primary greeter and service person for members/guests utilizing Fitness Center, Spa and Pool area. Ability to multi-task, schedule appointments, answer phones and assist members as needed. Must stay abreast of the different club activities and services.

This position is working approximately 15-20 hours weekly.

DUTIES OR FUNCTIONS

• Arrives on time for scheduled shifts, dressed in uniform and name tag is visible.

• Responsible for overall inspection and cleanliness of Fitness Center, locker rooms and pool area.

• AM & PM shifts must complete a checklist.

• Equipment must be wiped down periodically during shift. Rugs vacuumed at end of day.

• Issue towels for spa/shower services.

• Issue daily locker keys.

• Service desk must be kept neat, organized and clean.

• Responsible for adhering to proper sign-in procedures for members and guests.

• Responsible for charging as appropriate guest fees, retail fees, lessons, etc. on a POS system.

• Responsible for adhering to proper registration for Group Exercise classes. Receive payment or bill account correctly.

• Responsible for proper billing of Personal Training packages.

• Must notify Director of any equipment/facility malfunctions or problems in fitness area, locker rooms and pool area.

REPORTING RELATIONSHIP

Reports to: Fitness Director

CRITERIA FOR EVALUATION

• Job performance

• Job knowledge and selling techniques

• Quality and quantity of work

• Positive Attitude

• Attendance and Punctuality

• Safety awareness

QUALIFICATIONS

• Professional appearance and demeanor

• Courteous, guest-oriented philosophy

• Excellent communication and interpersonal skills

• Possess basic computer skills such as Word and Excel

• Organized

• Flexible to work varying schedules

EXPERIENCE REQUIRED

• Previous positions or experience in customer service, fitness and/or recreation receptionist desired.

EDUCATION

• High School Diploma or Equivalent

• In-Service Training a Plus

PHYSICAL REQUIREMENTS

0 Must be able to read, write and converse in English: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to speak effectively before groups of customers or employees of organization.

• Effective visual skills.

• Problem-solving rationalization.

• Must have basic computer skills: Word, Outlook and Excel

• Must have the ability to calculate figures and amounts such as discounts, proportions, and percentages.

• Must have the physical stamina to lift and carry 50 lbs.

• Must be able to reach, stoop, bend, kneel, twist and transcend staircases.

• Must have a valid US or Florida Driver's License.

• Must be able to work flexible hours, including evenings, weekends and holidays.

We are a Drugfree Workplace Must pass background and drug screen