Benefits:

401(k)

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Wellness resources

About the Role:

We are seeking a part-time Patient Advocate to join our team at Quest Physical Therapy in Issaquah, WA. As a Patient Advocate, you will play a crucial role in providing exceptional customer service and support to our patients, ensuring they have a positive experience throughout their treatment journey.

Responsibilities:

Assist patients with scheduling appointments and managing their treatment plans

Provide excellent customer service by addressing patient inquiries and concerns

Work closely with the clinical team to ensure seamless patient care

Verify insurance coverage and assist with billing inquiries

Manage patient records and documentation in compliance with HIPAA regulations

** Opportunities for career growth at Quest are available**

Requirements:

Prior experience in a healthcare or customer service role (Nice to have but not necessary)

Strong communication and interpersonal skills

Ability to multitask and prioritize in a fast-paced environment

Familiarity with medical terminology and insurance processes (Nice to have but not necessary)

Proficiency in using electronic health record systems (Nice to have but not necessary)

About Us:

Quest Physical Therapy has been a trusted provider of physical therapy services in Issaquah for over 15 years. Founded by Anthony and Laura Yengo, our commitment to personalized care and exceptional outcomes has made us a preferred choice for patients and a rewarding workplace for our dedicated team.