Benefits:

Employee discounts

Training & development

Competitive salary

Front Desk & Booking Coordinator – Jim Montgomery Swim School Where showing up matters. Where what you do makes a difference.

Looking for more than just a “front desk job”?

At Jim Montgomery Swim School, we’re building a team of reliable, detail-oriented members who take ownership of the customer experience and show up ready to make an impact every single day.

Yes—this is a friendly, upbeat environment. But more importantly, this is a role where what you do matters.

You are the first impression. You set the tone. You keep everything running.

What Makes This Different

We train you — you don’t need swim school experience

We expect reliability — your team and families count on you

We value effort — show up, stay focused, and you’ll grow here

We are a team-first culture — no coasting, no excuses

What We’re Looking For (Read This Carefully)

We are NOT just hiring anyone.

We want team members who:

Show up on time, every time

Stay organized and handle multiple tasks at once

Communicate clearly and professionally

Take responsibility for their role

Bring a positive, solution-focused attitude

Take pride in doing things the right way

If you’re looking for something easy to “just get by,” this isn’t it.

Expectations

Greet families and create a welcoming, professional environment

Answer phones and respond to emails promptly

Manage scheduling, bookings, and account updates

Register new families and explain our programs clearly

Check students in and help classes run on time

Process payments accurately

Keep the front desk clean, organized, and efficient

Communicate effectively with instructors and team members

What You’ll Get

Paid, hands-on training

Clear growth path within the company

Consistent schedule

Employee discounts + referral bonuses

A supportive, team-first environment

Schedule

Part-time with consistent shifts:

Weekday mornings and/or afternoons

Evening availability required

Weekend availability required

Requirements

Must be 16+ years old

Previous customer service experience required

Comfortable interacting with both kids and adults

Able to multitask in a fast-paced environment

Reliable and professional

JMSS Core Values

Small steps lead to great accomplishments

Excellence thrives in the details

Everything with kindness

Final Word

We can teach you our systems.

We can’t teach you to:

show up

stay organized under pressure

take ownership of the experience

If you have those three things—you’ll thrive here.

Member schools are independently owned and operated. Your application will go directly to the member school, and all hiring decisions will be made by the management of this school. All inquiries about employment at these schools should be made directly to the school location, and not to US Swim School Association.