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Technical Support Specialist

P

Partner In Publishing

Technical Support Specialist

Chicopee, MA +72 locations
Internship
Paid
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  • Responsibilities

    When faculty or teachers contact us with questions or an issue, we need to be prepared to handle any request. That means we need skilled problem-solvers ready to listen and engage thoughtfully with educators as they multitask, create relationships, and think on their feet. People who are able to turn any situation around by providing resolution - and bring top personalized service to each and every professor.

    PIP's Customer Service Account Executives are the all-around, front line customer resource, handling everything from technical questions about publisher products, addressing pricing issues, promoting and selling new products and services and creating conversations that place our customers at the center of our business. Changing the customer experience, each customer at a time.

  • Locations
    Bristol, CT • Farmington, CT • Manchester, CT • New Britain, CT • Rocky Hill, CT • Somers, CT • Enfield, CT • East Windsor, CT • Windsor, CT • Winsted, CT • Hartford, CT • East Hartford, CT • Wethersfield, CT • Newington, CT • Willimantic, CT • New London, CT • Groton, CT • Niantic, CT • Norwich, CT • Old Lyme, CT • Branford, CT • Cromwell, CT • Guilford, CT • Meriden, CT • Middletown, CT • Milford, CT • North Haven, CT • Seymour, CT • Shelton, CT • Southington, CT • Wallingford, CT • New Haven, CT • Hamden, CT • West Haven, CT • Stratford, CT • Waterbury, CT • Wolcott, CT • Watertown, CT • West Hartford, CT • Chicopee, MA • Ludlow, MA • Northampton, MA • South Hadley, MA • Westfield, MA • West Springfield, MA • Springfield, MA • Longmeadow, MA • Charlton, MA • Dudley, MA • Paxton, MA