Job Description
SCOPE Account Specialist will respond to customers via email and phone, enter orders, provide quotes and delivery information, process and follow up on orders, as well as expedite material from the factory to customers and sales representative as required.
RESPONSIBILITIES
SKILLS AND ABILITIES
Must be able to communicate effectively in English.
Excellent written, verbal and listening skills.
Adapt to new process, products and technologies as required. Learn and understand our products and technology at a level sufficiently high enough to efficiently identify and route requests for assistance to the proper division, department or individual.
Ability to work within a fast-paced, deadline driven, multi-discipline environment.
Ability to multi-task, set priorities identifies and addresses problems and meets deadlines.
Identify and resolve problems in a timely manner gather and analyzes information skillfully and maintains confidentiality.
Ability to remain professional at all times
Ability to work effectively with a team in a wide array of plant personnel ranging from hourly employees to senior management.
Self-motivated with the ability to work independently in a fast-paced environment with changing priorities
Detail oriented and process driven in order to balance timeliness and quality of service.
POSITION REQUIREMENTS
Intermediate knowledge and experience in Word, Excel and Outlook
Proficient with Microsoft Windows and Office Suite
Must be committed to the success of the entire organization
Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time.
Occasional walk-throughs in our warehouse/shipping department for follow-up on customer service orders, inventory, order status, etc.
EDUCATION/EXPERIENCE
HS Diploma or equivalent required
At least 3-5 years of work experience in a similar role
Experience in the plastic bottle industry or manufacturing environment, is desired but not required
For more information, please call us at 661-542-7074
Company Description
We are always seeking for the best talent out there feel free to reach out to (818)-361-3471 or start your application on www.partnershipstaffing.net