Benefits:

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Responsibilities

· Process all incoming orders via phone, email, EFT website, customer specific website and walk-in by the end of each day

· Open and close cash drawer in computer system daily

· Transfer and back order follow up with customers and service technicians via email daily

· Work closely with Accounts Receivable on shipments direct from factory to customers

· Handle all incoming part orders, inspect for damages, cross reference with packing slip, marking back orders and place in inventory be end of the day

· Supply shop personnel with requested parts to include required paperwork (Pink customer repair, Gold re-conditioned/new machine form, Parts requisition for service techs) in a timely manor

· Work closely with Service Coordinator to ensure our technicians have the parts needed to complete service calls

· Build annual maintenance kits, customer specific or general market

· Responsible for managing inventory levels, provide Accounts Receivable with suggested replenishment order, and responsible for year-end physical inventory report

· Confirm all exterior doors and gate is locked at the end of each day

· Subject to change- based on management and company workloads, you may be asked to help out periodically in other departments

Requirements:

High School diploma or equivalent

Knowledge of UPS Shipping Software (Helpful not necessary)

Basic knowledge of computers including email and internet use

Ability to learn new in-house computer systems

Strong communication, telephone and listening skills

Some heavy lifting when needed

Detail oriented

Electro Freeze Tri-State

Electro Freeze Tri-State is a third-generation leader in sales, service, and leasing of fine equipment for the fast-food industry since 1965 throughout New York, New Jersey, and Connecticut. Known for our famous frozen soft serve and milkshake machines, we are also a major distributor of innovative cooking and food related equipment, refrigerators, freezers and accessories.