Benefits:
401(k) matching
Company parties
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Parental leave
About Action Appliance
Family-owned since 1969, Action Appliance Repair has built a reputation for world-class service and making customers’ day better. We are a growing home service company with technicians and staff throughout Connecticut, Rhode Island, and Massachusetts. Our mission is to create customers for life through excellence, integrity, and teamwork — and our Parts Department plays a vital role in that success.
Position Overview
We are seeking a dependable, detail-oriented, and customer-focused individual to join our Parts Department Team. This position ensures our technicians have the right parts, at the right time, to deliver excellent service. It also includes light utility support and occasional field assistance.
This is a full-time, on-site position that offers paid time off, holidays, health insurance options, and room for career growth within the company.
Key Responsibilities
Parts Management & Logistics
Receive, inspect, and log incoming customer and warranty parts into the internal system.
Manage and organize the parts storage area for efficiency and accuracy.
Track and monitor technician truck stock inventory; ensure each vehicle is properly stocked.
Conduct inventory counts on technician vehicles and reconcile variances.
Prepare, label, and distribute parts for scheduled service calls.
Drive company vehicle to deliver parts to technicians or customers across Connecticut and Rhode Island as needed.
Utility & Support Tasks
Serve as a second-man helper on select technician jobs (e.g., appliance lifts, installations).
Assist with light facility maintenance, organization, and occasional errands for the office.
Support operational projects or seasonal tasks as assigned by management.
Customer & Team Interaction
Communicate professionally with technicians, vendors, and customers regarding part deliveries or order status.
Provide friendly and professional customer interactions when delivering parts to homes.
Collaborate with the service management team to ensure smooth scheduling and service efficiency.
Requirements
Valid driver’s license and clean driving record (company vehicle provided).
Strong organizational and inventory management skills.
Comfortable using computers and learning internal software systems.
Excellent communication and people skills for working with staff and customers.
Ability to lift and move appliance parts or assist with appliance handling as needed.
Positive attitude, team-oriented mindset, and willingness to help where needed.
Schedule & Compensation
Full-time: Monday–Friday, occasional Saturdays as needed.
Compensation: $19-$24 per hour, based on experience and qualifications, with benefits including:
Paid Time Off (vacation, sick, and personal days)
Paid Holidays
Health Insurance Options
Growth and advancement opportunities
Why Join Action Appliance?
At Action Appliance, People Matter. We believe in supporting our employees with a great work environment, long-term stability, and opportunities to grow within our expanding home service network. You’ll be part of a dedicated team that takes pride in serving our customers — and each other.
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.