Benefits:
401(k)
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Opportunity for advancement
Paid time off
Parental leave
Training & development
Vision insurance
Company:
Pro-Serv Food Equipment
Location:
Raleigh, NC (On-site)
Employment Type:
Full-Time
Position Overview
Pro-Serv Food Equipment is seeking a highly organized, detail-driven Parts & Inventory Coordinator to manage all parts ordering, receiving, labeling, warehouse organization, and system updates for our Raleigh location.
This role is critical to operational success. Accuracy, accountability, and same-day execution are required standards. The Parts & Inventory Coordinator serves as the local inventory control point for Raleigh while following company-wide inventory procedures.
Core Responsibilities
Parts Ordering (Raleigh / Charlotte Jobs Only)
Order all required parts for Raleigh jobs, warehouse stock, and truck stock
Create and manage Purchase Orders (POs) in ServiceTrade
Verify pricing, quantities, and vendors before submission
Communicate urgent, delayed, or back-ordered parts to the Inventory & Operations Manager
Receiving & Verification
Physically receive all parts delivered to the Raleigh warehouse
Match parts against packing slips and POs
Identify and report shortages, damages, or discrepancies immediately
Receive parts in ServiceTrade same business day
Labeling & Identification
Label all parts upon receipt with job number, PO number, or stock location
Ensure no unlabelled parts are placed into storage
Separate job-specific parts from warehouse stock
Warehouse Organization
Maintain organized, clearly marked storage areas
Place parts in designated Raleigh warehouse locations
Secure high-value or critical parts
Maintain warehouse cleanliness and standards
System Updates & Accuracy
Update PO and job statuses in ServiceTrade
Ensure accurate job notes and part tagging
Close POs only when fully verified
Flag incomplete or partial orders for follow-up
Inventory Control
Maintain accurate Raleigh warehouse inventory
Participate in cycle counts and physical inventories
Investigate and report discrepancies immediately
Prevent inventory loss through proper handling
Daily Closeout & Reporting
Verify all daily receipts are entered in ServiceTrade
Confirm all parts are labeled and stored
Submit daily End-of-Day (EOD) reports
Complete assigned audits
Leave warehouse and systems in clean, accurate condition
What This Role Is Not Responsible For
Ordering or receiving for other locations (New Bern, Wilmington, Myrtle Beach)
Warranty claim submissions
Customer billing or invoicing
Required Skills & Qualifications
Strong attention to detail and organization
Ability to follow SOPs without deviation
Experience with inventory, warehouse, or parts coordination preferred
Computer proficiency (ServiceTrade experience a plus)
Ability to work independently and meet same-day deadlines
Strong communication and accountability mindset
Reporting Structure
Reports directly to the Inventory & Operations Manager
Same-day escalation required for all discrepancies or system issues
Why Join Pro-Serv
Clear procedures and expectations
Structured, accountable environment
Growing company with long-term opportunity
Critical role with real impact on operations