About Paso Robles Veterinary Medical Clinic

Paso Robles Veterinary Medical Clinic (PRVMC) is a full-service Veterinary care facility providing high-quality Veterinary services to Paso Robles and the entire North County area’s companion pets since 1962. Our skilled and compassionate Veterinarians and staff take pride in the relationships created with our pet owners, and we work hard partnering with every pet owner to ensure that each pet’s veterinary needs are met.

Our mission is to provide the best Veterinary care possible for each pet, while working with each individual pet owner to develop a healthcare plan for their pet that meets individual budgets and concerns.

We take pride in our affiliation with both the California Veterinary Medical Association as well as the American Veterinary Medical Association to ensure our services are kept at the forefront of our profession.

Client Service Representative

As a Client Service Representative, you will play an important role in the day-to-day operations with Harmony. By adding value to an efficient organization dedicated to quality care and extraordinary service, you will perform a variety of clerical and customer service work in providing support to the hospital. We are looking for a friendly, team-oriented person, with excellent customer service skills!

Duties And Responsibilities

• Greet clients in a friendly, professional, and positive manner

• Answer phone system and direct calls accordingly

• Schedule and confirm appointments

• Check patients in* the hospital according to schedule and prepare patient files

• Scan or otherwise record medical records

• Keep lobby and reception areas organized and neat

• Obtain deposits and other payments from clients

• Process credit applications

• Must be able to lift and/or move up to 25 pounds

• Use email system

Knowledge and Skills

• Excellent customer service

• Multi-tasking

• Verbal and written communication skills

• Active listening

• Good communication

• Organizational

• Data entry

• Veterinary field terminology is a plus

Education and Experience

• At least 1 year in a customer service role

• High School Diploma/GED

What we offer

• Competitive compensation commensurate with experience
• Health, dental, and vision insurance
• Retirement savings plan
• Paid time off and vacation days
• Continuing education opportunities
• Professional development support
• Mental health assistance
• Employee discounts on veterinary services
• Scrub allowance
• Positive and supportive work environment

Paso Robles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate based on race, national origin, religion, gender, marital status, gender identity, sexual orientation, veteran status, disability, age, or other legally protected status.

**Job Reference ID: CPP-0000070
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