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Technical Service Representative

Path Engineering

Technical Service Representative

Boyne City, MI
Full Time
Paid
  • Responsibilities

    Role

    As a Technical Service Representative (also known as Technical Support Specialist, Customer Support Representative), you'll provide exceptional customer service and technical support to clients. You'll respond to inquiries, troubleshoot issues, document interactions in our CRM system, and collaborate with cross-functional teams to resolve complex issues. This role is perfect for individuals who excel in fast-paced environments and have a knack for problem-solving.

    Benefits

    • Company car provided.
    • Opportunity to enhance your technical and problem-solving skills.
    • Work in a collaborative and supportive team environment.

    Qualifications

    • Prior experience in a technical support or customer service role.
    • Strong problem-solving and troubleshooting skills.
    • Proficiency in using CRM software and other relevant tools.