Role

As a Customer Service Representative (also known as Account Manager, Customer Support Specialist), you will manage customer accounts, provide product and service information, respond to inquiries promptly, and ensure customer satisfaction in an industrial distribution setting. Your responsibilities will include processing orders, quotes, and customer returns in line with company policies. You will also liaise with various departments such as sales, fabrication, credit, inventory control, and warehouse to meet customer needs.

Benefits

• Competitive pay range of $20.00 - $24.00 per hour.
• Comprehensive benefits package including medical, dental, flexible spending accounts, and life insurance.
• Additional perks such as vacation, holidays, 401k, tuition reimbursement, fitness center reimbursement, and boot reimbursement.

Qualifications

• At least 1 year of experience in customer service or sales.
• Basic computer skills, including proficiency in Microsoft Windows and Office products.
• Experience working in a multitasking environment.