Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!
Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.
Pathways is seeking an innovative and purpose driven individual to join our team as Program Director for our Wellness Center South Program in Orange County.
Wellness Center South
Wellness Center South (WCS) is a community-based program to support its members in maintaining and improving their recovery from mental illness and/or substance use. Members of the Center must be 18 years or older, reside in Orange County, and are independently engaged in mental health services in the community. WCS offers an array of support groups, classes, and recreational/social activities to support our members’ well-being through four key areas: Physical, Emotional, Spiritual, and Social/Community. WCS is a member-driven program, with an active Member Advisory Board that collaborates with WCS leadership to provide relevant and meaningful programming. WCS is an entirely peer-run program with each member of the staff having “lived experience” with their own recovery.
Summary
Responsible for all aspects of the administration and operations of Wellness Center programs including development and adherence to the annual budget. Responsibilities include the hiring, development and performance management of staff and ensuring Wellness Center services are provided in concert with the policies, procedures, and government rules and regulations for the program(s).
Essential Duties/Responsibilities
Responsible for delivery of professional recovery-oriented services and all aspects of the administration and operations of the
Ensures contractual and administrative compliance with all program activities; while developing and implementing plans to continually meet
Responsible for ensuring the Quality Assurance, Compliance, and all Audits of the program(s).
Supports and facilitates Quality Assurance/Quality Improvement protocols, including frequent collaboration with QA/QI Director and program management in monitoring standards and actively removing barriers to the provision of high quality care.
Supervises the delivery of recovery-oriented services within the program, which includes the supervision of the member enrollment and exiting process and completion of appropriate management of member records to ensure documentation meets Company and government
Responsible for recruitment/selection process, leadership and professional development, assignment of duties, approval of leave requests and expenses, performance management/reviews and personnel actions, and serving as resource for consultation and/or reviews or recommends merit and promotional salary increases for
Develops and presents for approval, annual budget for program, and prepares/provides executive management with periodic financial forecasts and reports as required; prepares financial, budget, statistical and other reports as required by senior
Ensures program meets fiscal requirements and monitors expenditures and revenue
Leads and actively participates in planning, management, administrative, staff and member meetings, classes, groups, and training
Communicates and coordinates services with other departments and vendors as
Responsible for all licensure and certifications as required by staff and programs to effectively and legally conduct business
Promotes services and training activities in the community including presentations and
Develops and maintains a collaborative relationship with state and/or county/community
Participates and represents agency or the Company professionally at county/community
Ensures program(s) are operating according to the Company’s policies and procedures, applicable professional standards,laws, rules and regulations.
Consults with peer staff on curriculum and programming as required, and may participate in emergency situations and crisis
Responsible for ensuring and understanding the administrative functioning of his/her
Will work a flexible schedule outside of business hours, weekends and available beyond office work hours should the need arise or to support the program(s) and leadership; including weekends if
Attends and participates in meetings as directed by Regional
Ensure compliance and contractual obligations are met; provides on-site training to support staff in meeting workload requirements.
Report program concerns, as outlined in policy and procedures, in a timely manner to the Clinical and/or Regional Director and assist in disseminating information to and from the
Assures that management decisions are implemented in a positive and timely
May participate in the development and review of RFPs, RFIs, grants, and/or
Completes monthly, quarterly, and all other reports in a timely
Maintain and ensures HIPAA, ethical standards/code of conduct and professional boundaries with all staff, peers and members; provides on-site supervision and training to ensure standards are met.
Commitment to the Company’s Mission, Vision, and Values; representing actions that defines the overall philosophy and objectives of all duties performed in accordance with Company’s mission, vision, and Ability to interpret and expect the same with all staff.
Other duties as assigned or necessary to support the program and/or the company.
Recovery Requirements
Provide the best customer care
Identify and build upon the strengths of members, coworkers, and the communities we
Analyze current practices, research and support industry best practices and innovations to keep programs competitive, cutting edge and to ensure the best possible
Support members' steps towards Recovery and
Create an organizational culture that respects and celebrates the diversity of our
Value learning as an ongoing process that enables us to better service our members and establishes our leadership in the industry.
Research and utilize our industry’s best practices and analyze our own services to ensure the best possible
Education/Licensing Requirements
Education and/or experience Program Director I/II
High School diploma with five years or more of leadership/management experience, or Bachelor's degree in social service or related field from an accredited college or university with three years or more of leadership/management experience, or Master's degree in social service or related field from an accredited college or university, and two years or more of leadership/management experience.
Certificates, Licenses, Registrations Program Director I/II
Proof of: valid California driver’s license and auto insurance, as well as proof of education are required. Prior behavioral health experience preferred.
Knowledge, Skills and Experience
Program Director I
Prefer one year of experience in management level positions in mental health services/recovery-oriented programs or several years in a lead position with a program providing recovery-oriented care and knowledge regarding The Recovery Model.
Must have a history of being a consumer of mental health services OR a professional that may not have a history of being a consumer of services but has lived experience (i.e. living with relative, significant other, or other support person who is a consumer of mental health services).
Must have experience in interviewing support and professional staff and providing budget input.
Intermediate PC Skills required.
Ability to work flexible schedule on-site, weekends and a modified schedule if needed to meet the needs to the Program.
Excellent organizational skills, interpersonal skills, computer skills and communication skills are a must.
Ability to effectively prioritize and manage time.
Program Director II
Three plus years’ of experience in management level positions in mental health services/recovery-oriented programs with responsibility for staffing, budgeting and professional delivery of services. Experience in implementing and maintaining the vision and principles of The Recovery Model. .
Must have a history of being a consumer of mental health services OR a professional that may not have a history of being a consumer of services but has lived experience (i.e. living with relative, significant other, or other support person who is a consumer of mental health services).
Strong interpersonal skills, ability to lead and direct work of others, excellent written and verbal communication skills.
Intermediate PC skills required.
Prefer experience with Electronic Health Record system.
Ability to work flexible schedule on-site, weekends and a modified schedule if needed to meet the needs to the Program.
Excellent organizational skills, interpersonal skills, computer skills and communication skills are a must.
Ability to effectively prioritize and manage time.
Physical Requirements
Office Environment (not remote position). Requires extensive sitting with periodic standing and walking.
May be required to lift and/or move up to 20 pounds.
Requires significant use of computer, tablet, phone and/or general office equipment.
Needs adequate visual acuity, ability to grasp and handle objects.
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.
Will require off-site travel 20% (local and out of state) - meeting, county and/or client needs.
Will use personal car or vehicle as required for travel and/ or transportation.
Will travel for meetings, training, etc. as needed. However, not remote position.
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.