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CA-Benefits Specialist Part Time-974934

Pathways of California

CA-Benefits Specialist Part Time-974934

Orange, CA
Full Time
Paid
  • Responsibilities

    Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

    Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.

    Pathways is seeking an innovative and purpose driven individual to join our team as Part-Time Benefits Specialist who will be primarily responsible for coordinating client applications and appeals for State and Federal benefits. This position is 16 hours weekly for our Oasis program in the city of Orange.

    OASIS: is a volunteer mental health program providing outpatient services for individuals ages of 60 and over; with severe and persistent mental illness, with functional impairment in daily living due to mental health symptoms, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement.

    ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS

    Must have basic knowledge of Medi-Cal, Medicare, SSI, SSDI, and Social Security benefits and eligibility requirements as well as other available benefit resources

    Responsible for educating clients and program staff on the eligibility requirements of available benefits

    Assist clients in completing benefits application and assist in gathering supporting documentation necessary for application submission i.e. birth certificate, evidence of disability, identification cards etc.

    Assist clients in the appeals process should their initial application be denied

    Liaison between client/program staff and local benefits agencies

    Attend all benefits education training and report any changes in guidelines back to clients and program level staff

    Develop and maintain a tracking system to ensure 100% accuracy of all enrolled clients and their eligibility status

    Assist clients in re-activating any benefits that have been suspended

    Provide education and information to clients/program level staff on maintaining benefits while employed

    Coordinate and maintain communication between clinical and administrative teams on benefits status of all enrolled clients

    Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients

    Other duties as assigned or necessary to support your department and/or the company

    RECOVERY REQUIREMENTS

    Provide the best customer care possible

    Identify and build upon the strengths of consumers, coworkers, and the communities we serve

    Support consumers’ steps towards Recovery and Wellness

    Create an organizational culture that respects and celebrates the diversity of our consumers

    Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

    Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes

    LEVEL OF SUPERVISION

    Works under direct supervision of the Office Manager

    EDUCATION/LICENSING REQUIREMENTS

    Bachelor’s degree preferred

    KNOWLEDGE/SKILLS AND EXPERIENCE

    Must have planning and organizing skills with attention to detail and accuracy

    Must be knowledgeable on how to use Microsoft Office

    Excellent oral and written communication skill as well as excellent interpersonal skills

    Must show strong initiative, exercise sound judgment, and take appropriate action when necessary

    Must be able to problem solve efficiently and effectively and have the ability to locate and use available resources

    Ability to effectively prioritize and manage time

    May be required to have basic understanding of Recovery Model

    PHYSICAL REQUIREMENTS

    Office Environment (not remote position). Requires extensive sitting with periodic standing and walking;

    May be required to lift up to 20 pounds

    Requires significant use of computer, tablet, phone and/or general office equipment

    Needs adequate visual acuity, ability to grasp and handle objects

    Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

    DECISION MAKING RESPONSIBILITIES

    Demonstrates ability to assess situations, considers alternatives, and chooses the appropriate course of action

    Timely notification to manager of either emerging situations or those requiring follow-up attention

    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.