Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County. Summary

The Critical Care Liaison is responsible for coordinating the assessment and linkage needs of each client and family assigned to their caseload and for assessment coverage needs.

Essential Duties/Responsibilities

Critical Care Liaison

Attends IDTs, CFTs, and other care coordination activities on behalf of CCS treatment teams

Visits clients in intensive units to facilitate continuity of care with the client’s treatment team.

Conducts intake and completes comprehensive assessment of each client’s life situation (MH and SUD) including diagnostics, impairments and needs, and with client’s participation and consent, prepares a detailed plan of care.

Responsible for assisting clients with developing and implementing a personal plan of care, as well as facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation.

Provides professional care to clients by facilitating transportation and other needed linkages for clients according to the individualized plan of care for the client.

Maintains daily record of work activities, including completion of service progress notes and billing forms per Pathways and contract standards and in compliance with Short Doyle/Medi-Cal requirements related to case management.

May conduct evaluations and may possess designation under LPS 5585/5150

Meets monthly productivity requirement per hours established.

Develops and maintains professional working relationships with agencies and service providers.

Maintains and ensures HIPAA standards, ethical standards and professional boundaries with all staff and clients.

Is able to work independently and make sound decisions without close supervision.

· Transports clients when necessary and according to program guidelines to. Use of personal car or vehicle is required.

May be assigned designated after hours phone response duties.

Other duties as assigned or necessary to support the department/program, office and/or the company.

Recovery Requirements

Provide the best customer care possible

Identify and build upon the strengths of consumers, coworkers, and the communities we serve

Support consumers’ steps towards Recovery and Wellness

Create an organizational culture that respects and celebrates the diversity of our consumers

Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes

Level of Supervision

Given

None

Received

Under direct supervision of the Director of Clinical Operations and Regional Director and with consultation with the appropriate Program Director

Education and/or Licensing Requirements

Critical Care Liaison

Bachelor's degree from an accredited university in human services or related field and one year related experience.

Can claim for mental health services, crisis services and targeted case management within their training and scope of practice.

Up to two years of graduate education may be substituted for the experience requirement on a year-for-year basis

Master’s degree from accredited school in Social Work, Psychology, Counseling, or related field and registration with the BBS preferred

Certificates, Licenses, Registrations

Proof of: valid California Driver’s License and auto insurance, as well as proof of education are required.

Knowledge, Skills and Experience

May be required to have knowledge of rehabilitation model.

Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills.

Intermediate level PC skills required.

Physical Requirements

Office Environment (not remote position). Requires extensive sitting with periodic standing and walking.

May be required to lift up to 20 pounds.

Requires significant use of computer, tablet, phone and/or general office equipment.

Needs adequate visual acuity, ability to grasp and handle objects.

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

Will require off-site travel 80% - local and out of state (meeting, county and/or client needs).

Will use personal car or vehicle as required for travel and/ or transportation.

Not remote position.

Will travel for meetings, training, etc. as needed. However, not remote position.

Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.