Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!
Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.
Summary
Team Lead assists the Operations Manager (or Program Director) in overseeing the team of Pre-licensed Therapists and Specialists.
Essential Duties/Responsibilities
Assist in the supervision of Pre-licensed Therapists and Specialists
Train all new staff with program protocols, review of overall documentation
Create and facilitate training on Evidence Based Practices (EBP)
Identify problems and offer constructive suggestions for corrective action to all staff
Act as lead in handling crisis situations
Carry out duties as a member of the team, under the direction of the Program Director and/or Assistant Program Director.
Participate as a member of the treatment team (carry small case load, facilitate daily meeting)
Transport clients to accommodate various needs. Use of personal car or vehicle is required
Meet with members individually to assist with addressing member's identified issues.
Lead WRAP groups, peer to peer, and dual diagnosis groups to address substance abuse issues as needed
Complete all required documentation as appropriate to document services.
Provide supportive services, such as assistance securing necessary clothing and grooming supplies, and transportation
Performs mentoring, offering encouragement and assistance in problem solving and life skills
Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients
Provide practical help and mentoring, advocacy, coordination, side-by-side individualized support, problem solving and direct assistance to help clients obtain the necessities of daily living
A minimum monthly productivity requirement of 50 hours
Other duties as assigned or necessary to support your department/program, office and/or the company
Recovery Requirements
Provide the best customer care possible
Identify and build upon the strengths of members, co-workers, and the communities we serve
Support members’ steps towards Recovery and Wellness
Create an organizational culture that respects and celebrates the diversity of our members
Value learning as an ongoing process that enables us to better service our members and establishes our leadership in the industry
Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes
Education/Licensing Requirements
Education and/or Experience: Master’s degree from accredited school in Social Work, Psychology, Counseling, or related field.
Certificates, Licenses, Registrations: Must be registered and/or licensed with the Board of Behavioral Sciences Proof of and maintain: valid California driver’s license and auto insurance, as well as proof of education are required
Knowledge, Skills and Experience
Should have community resource connections
Should have experience directing the work of others
Physical Requirements
Office Environment (not remote position). Requires extensive sitting with periodic standing and walking;
May be required to lift up to 20 pounds
Requires significant use of computer, tablet, phone and/or general office equipment
Needs adequate visual acuity, ability to grasp and handle objects
Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone
Will require off-site travel 20% - local and out of state (meeting, county and/or client needs)
Decision Making Responsibilities
Demonstrates ability to assess situations, considers alternatives, and chooses the appropriate course of action
Timely notification to manager of either emerging situations or those requiring follow-up attention
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.