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Lead Peer Mentor-875631

Pathways of California

Lead Peer Mentor-875631

Santa Ana, CA
Full Time
Paid
  • Responsibilities

    Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

    Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.

    Pathways is seeking an innovative and purpose driven individual to join our team as a Lead Peer Mentor.

    SUMMARYA Lead Peer Mentor has been a recipient of lived experience. Lead Peer Mentors are fully integrated team members who provide highly individualized services in the community and promote consumer self-determination and decision-making. Peer Specialists/Mentors are also peers to the consumers and they have the innate ability to build trust and relationships with consumers. The insight resulting from this relationship is extremely useful in encouraging continued consumer growth and recovery, as well as a valuable tool that can be brought to the treatment team in gaining insight for the treatment of each individual consumer.

    ESSENTIAL DUTIES/RESPONSIBILITIES

    Lead Peer will carry out duties as a Lead member of the team, under the direction of the team leader. Specific job responsibilities will vary depending on education and experience

    Provide work-related supportive services, such as transportation. Use of personal vehicle is required

    Perform mentoring and problem solving as well as offer encouragement on and off the job site

    Support and communicate with clients timely to answer questions, while making a difference in our client’s relationships

    Provide practical help and mentoring, advocacy, coordination, side-by-side individualized support, problem solving and direct assistance to help consumers obtain the necessities of daily living

    Coordination of social activities

    Facilitation of groups and/or assignments as required by Lead Peer Specialist/Mentors, Clinical Manager and/or Program Director

    Develop effective working relationships with agencies and organizations to advocate for consumer and family/caregiver empowerment

    Document all activities as required

    Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients

    Other duties as assigned or necessary to support your department and/or the company

    RECOVERY REQUIREMENTS

    Provide the best customer care possible

    Identify and build upon the strengths of consumers, coworkers, and the communities we serve

    Support consumers’ steps towards Recovery and Wellness

    Create an organizational culture that respects and celebrates the diversity of our consumers

    Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

    Research and utilize our industry’s best practices and analyze our own services to ensure the best possible

    EDUCATION/LICENSING REQUIREMENTS• High school diploma or general education degree (GED) required with computer or business courses• Bachelor’s degree preferred but not required• Consumer of Mental Health Services; Persons with a history of being consumers of mental health service or individuals with lived experience (i.e. living with a relative, significant other, or other support person who is a consumer of mental health services)

    Certificates, Licenses, Registrations• Proof of: valid California driver’s license and auto insurance, as well as proof of education are required

    KNOWLEDGE/SKILLS AND EXPERIENCE

    Knowledge of ways to encourage consumers to explore and regain strengths, skills, and/or talents that may be inherent in individual consumers and to become more social, through community events and outings, as well as within the program’s internal activities

    Skills to provide essential expertise and consultation to the entire team to promote a culture in which each consumer’s view and preferences are recognized, understood, respected, and integrated into treatment, rehabilitation, and community self-help activities

    Lived experience with a mental health condition, whether a family member or personal

    Knowledge of community resources and connections and experience working with peers

    Good organizational skills, interpersonal skills, and communication skills are a must

    Basic computer skills

    Ability to effectively prioritize and manage time to meet schedule, goals, and deadlines

    PHYSICAL REQUIREMENTS

    Office Environment (not remote position). Requires extensive sitting with periodic standing and walking

    May be required to lift up to 20 pounds

    Requires significant use of computer, tablet, phone and/or general office equipment

    Needs adequate visual acuity, ability to grasp and handle objects

    Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

    Will require off-site travel up to 80% (transport clients, county and/or client needs; and attend meetings/groups)

    DECISION MAKING RESPONSIBILITIES

    None; timely notification to supervisor or other manager of either emerging situations or those requiring follow-up attention

    Exercise good judgment

    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.