Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!
Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.
Pathways is seeking an innovative and purpose driven individual to join our team as a Intake Coordinator at our Camino Nuevo program in Santa Ana.
ABOUT YOUR ROLE
Intake Coordinator is responsible for coordinating the needs of each client and family on their caseload.
Camino Nuevo Adult Recovery Center
Camino Nuevo Adult Recovery Center provides recovery oriented services for Medi-Cal eligible adults (18 and over) with a serious and persistent mental illness living in Orange County. Consumers must be Latino and are referred through the Orange County Health Care Agency. Services provided are coordinated, effective and comprehensive. Camino Nuevo provides all services in Spanish and English and all staff are bicultural/bilingual. Camino Nuevo provides Evaluation & Assessment Services, Psychiatric Treatment Planning, Psychiatric Follow-Up Care, Individual & Group Therapy, Crisis Intervention, Intensive Case Management, Medication Support, Family Support & Education, Recreational & Clubhouse Activities, Vocational & Educational Support, Referrals to Community Resources, and Weekly Consumer Advisory Board Meetings.
ESSENTIAL DUTIES/RESPONSIBILITIES
The intake coordinator position provides outreach and assessment to prospective clients.
Works collaboratively with referral source for coordination and continuity of care.
Responsible for conducting initial visit to determine if the member meets program criteria.
The Intake Coordinator enrolls the member into the program, completes all appropriate paperwork and obtains signatures following the enrollment process before assigning the member to their Care Manager or Clinician.
Completes comprehensive evaluation/assessment of each client’s functioning, including problems and needs, and obtains consumers consent to participate.
In conjunction with consumer, the Intake Coordinator develops a detailed care plan.
Once the assessment has been completed staff will confer with the clinical manager to ensure that all admission requirements have been met prior to enrollment.
Maintains daily record of work activities; completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements.
Develop and maintain professional working relationships with agencies and service providers.
Monthly Productivity requirement is 45 DSH/direct service hours.
Other duties as assigned or necessary to support the program, office and/or the company.
RECOVERY REQUIREMENTS
Provide the best customer care possible.
Identify and build upon the strengths of consumers, coworkers, and the communities we serve.
Support consumers’ steps towards Recovery and Wellness.
Create an organizational culture that respects and celebrates the diversity of our consumers.
Value learning as an ongoing process that enables us to better service our members and establishes our leadership in the industry.
Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes.
DO THE FOLLOWING APPLY TO YOU?
EDUCATION, CERTIFICATIONS AND LICENSE REQUIREMENTS
Education and/or Experience
Master’s degree from accredited school in Social Work, Psychology, Counseling, or related field.
Prior behavioral health experience preferred
Certificates, Licenses, Registrations
Must be registered as an ACSW, AMFT or APCC.
Proof of: valid California driver’s license and auto insurance coverage, as well as proof of education are required.
KNOWLEDGE, SKILLS, AND EXPERIENCE
Will be required to learn and have knowledge of "recovery model".
Ability to communicate effectively, both verbally and in writing
Intermediate PC skills
Excellent documentation and interpersonal skills
Ability to effectively prioritize and manage time
Ability to perform basic word processing and utilize Electronic Medical Records (EHR) system for the completion of tasks or has the ability to learn these skills.
PERKS OF WORKING WITH PATHWAYS CALIFORNIA:
Employee Referral Bonus Program
Bi-Weekly Pay
401k
Employee Assistance Program
Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert and sporting event discounts)
If you're #readytowork PATHWAYS CA is #readytohire!
Not the job you’re looking for?
Pathways has a variety of positions in various locations; please go to www.pathwaysofcalifornia.com/ click on “Apply Here” icon in the upper right-hand corner and click on the location near you from the drop-down menu.
Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.