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CA - Personal Service Coordinator-986614

Pathways of California

CA - Personal Service Coordinator-986614

Orange, CA
Full Time
  • Responsibilities

    Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

    Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.

    Pathways is looking for a Full-Time Personal Service Coordinator for our OASIS program in the city of Orange.

    OASIS: A volunteer mental health program providing outpatient services for individuals ages of 60 and over; with severe and persistent mental illness, with functional impairment in daily living due to mental health symptoms, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement.


    A primary support for individuals with mental illness and being responsible for coordinating the needs of each client and family in their caseload.


    Conducts intake, completes comprehensive evaluation of each client's life situation, problems and needs, and with client's participation and consent, prepares a detailed plan of care

    Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation

    Provides professional support to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction

    Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management

    Develop and maintain professional working relationships with agencies and service providers

    Met monthly Productivity goal requirement

    Provide the best customer care possible; including reliability in working a flexible working schedule

    Identify and build upon the strengths of consumers, coworkers, and the communities we serve

    Support consumers’ steps towards Recovery and Wellness

    Create an organizational culture that respects and celebrates the diversity of our consumers

    Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

    Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes


    Bachelor's degree from an accredited university in human services or related field and two years related experience

    Or three to four years experience as a transitional age youth client of a similar program who has graduated to self-sufficiency

    Valid driver's license and proof of automobile insurance

    May be required to have knowledge of rehabilitation model

    Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills; Intermediate level PC skills required

    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.