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Lead Personal Service Coordinator 1107568 CA

Pathways of California

Lead Personal Service Coordinator 1107568 CA

Garden Grove, CA
Full Time
Paid
  • Responsibilities

    Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

    Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We are well-known in the field and have been a preferred provider in the Southern California region for over 20 years partnering with local government agencies and managed care companies to offer personalized, integrated care to community members of all ages, ethnicities, and cultural backgrounds. You will find that we have several openings ranging from administrative to clinical positions in a variety of service areas and settings in Southern California. Join one of our Pathways companies, Pathways Community Services (PCS) and/or College Community Services (CCS) and experience it for yourself! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.

    Pathways is seeking an innovative and purpose driven individual to join our team as a Full-Time Lead Personal Service Coordinator that will assist the Clinical Supervisor in overseeing the team of Personal Service Coordinators for our Opportunity Knocks Program.

    Opportunity Knocks

    Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement.

    ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS:

    Assist in the supervision of PSC and Case Management staff

    Will carry a small therapy client case load

    Provide direct case management services

    Monitor productivity and quality of team

    Train all new PSC staff

    Identify problems and offer constructive suggestions for corrective action

    Act as lead in handling all crisis situations

    Monthly Productivity Requirement is 30 hours

    Provide the best customer care possible, including reliability in working scheduled hours

    Identify and build upon the strengths of consumers, coworkers, and the communities we serve

    Support consumers’ steps towards Recovery and Wellness

    Create an organizational culture that respects and celebrates the diversity of our consumers

    Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry

    Research and utilize our industry’s best practices and analyze our own services to ensure the best possible outcomes

    QUALIFICATIONS:

    Master's Degree from an accredited university and one year related experience.

    Must be registered by the BBS (Board of Behavioral Sciences) as an ASW (Associate Clinical Social Worker), AMFT (Associate Marriage and Family Therapist) or APCC (Associate Professional Clinical Counselor)

    Valid driver's license and proof of automobile insurance

    Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.