Welcome to Pathways of California’s career website! If you are passionate about helping others and enthusiastic about your future, we want you to join our team!

Our company is known for an unwavering commitment to exceptional value and recovery-focused, quality care. We are experts in the field of behavioral health care, providing cutting-edge mental health and substance use community-based services and offer a dynamic employment experience! Pathways offers competitive salaries and benefits, comprehensive on-boarding and job training, a supportive learning environment, ongoing education in the use of evidence-based, promising practices and much more! We have over 30 outpatient behavioral health locations nestled throughout our communities located in Kern County, Los Angeles County, Orange County, and San Diego County.

Pathways is seeking an innovative and purpose driven individual to join our team as a Full-Time Billing Coordinator for our billing operations in San Diego.

SUMMARY

The Billing Coordinator oversees and is responsible for the billing operations at multiple sites or programs to include the billing for all clients, providing management with monthly reports summarizing billing, and participating as a member of the Internal Audit Committee.

ESSENTIAL DUTIES/RESPONSIBILITIES

Admits new clients to the State and/or County data entry system in accordance with contract standards

Ensures all charges for every client receiving services is entered properly

Records and files billing documentation

Provides a random technical audit of open charts and submits results to the Audit Committee monthly

Provides clinical staff with feedback regarding inappropriate or inaccurate completion of billing forms and documentation

Informs supervisor of on-going issues with billing documents

Maintain and ensures HIPAA, ethical standards and professional boundaries with all staff and clients

Accesses State and/or County systems for monthly financial reports as requested by supervisor

Responsible for recruitment, professional development, assignment of duties, approval of leave requests and expenses, performance management and personnel actions for support staff

May act as a back-up for administrative support in clinics served

May function as the petty cash custodian

Ensures supplies, equipment and materials needed for billing process are in stock

Other duties as assigned or necessary to support your department and/or the company

Provides training and direction to clinical and administrative staff across multiple sites regarding appropriate procedures for appropriate billing procedures

Works under the direct supervision of the Lead Billing Manager

EDUCATION/LICENSING REQUIREMENTS

Bachelor’s degree in business administration or an Associate’s degree and equivalent experience in billing government agencies for medical services

Proof of: valid CA driver’s license, valid auto insurance coverage as well as proof of education are required.

Prior behavioral health experience preferred

KNOWLEDGE, SKILLS AND EXPERIENCE

Two years-experience in a position with responsibility for billing medical services to government agencies

Strong data entry, billing reporting and detail orientation required

Must have leadership skills/experience and the ability to direct and train professionals at peer and senior levels

Intermediate level PC skills required

Strong clinical and interpersonal skills, ability to lead and direct work of others

Excellent prioritization and organization skills, strong interpersonal skills and excellent written and verbal communication skills

Effectively use the Electronic Health Record system

Ability to work a flexible schedule to meet the needs to the Program

Ability to effectively organize, prioritize and manage time

PHYSICAL REQUIREMENTS

Office Environment (not remote position). Requires extensive sitting with periodic standing and walking;

May be required to lift up to 20 pounds

Requires significant use of computer, tablet, phone and/or general office equipment

Needs adequate visual acuity, ability to grasp and handle objects

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone

Will require off-site travel 20% - local and out of state (meeting, county and/or client needs)

Determines how to resolve billing policy and procedure problems either by working directly and unilaterally tosolve the problem or by engaging the appropriate Program Director, or the Regional Director or a member ofsenior management in the resolution process

Responsible for interviewing support staff and for recommending personnel actions such as salaryincreases and performance management actions

Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.