Pathways of Washington, previously Providence Human Services, is one of the largest national providers of accessible, outcome-based behavioral and mental health services. At Pathways, we deliver exceptional value by creating healthier communities through the work of exceptional people. Our more than 7,000 employees provide the highest-quality home- and community-based human services in 24 U.S. states and the District of Columbia.

Pathways is seeking an innovative and purpose driven individual to join our team as a Program Manager.

SUMMARY

Responsible for directly supervising the clinical staff and services to ensure behavioral health services are provided in a way that maximizes client independence and support. Oversees the provision of behavioral health services to assist individuals in achieving more effective personal, social, educational, vocational development and adjustment and assures compliance with Company policy, contractual requirements and government regulations.

ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS

Carry out duties as a member of the team, under the direction of the team leader. Specific job responsibilities will vary depending on education and experience. Support the referred Participant in the recovery process by providing a wide range of activities to assist an individual in exercising control over their own life and recovery process, including but not limited to the following:

Supervises services provided by Behavior Support Specialists (BSS), Peer Support Specialists (PSS) Ensures Monthly ECS report is completed and submitted

Assigning new referrals

Training new providers: Initial training, AVATAR training; responsible for following 1 year onboarding protocol; review 10% notes on weekly basis and all notes for first 2 months

Signs off on timesheets

Completes review of 10% of charts with QA 2x annually

Completes quarterly performance reviews

Attends ECS meetings weekly (staffing and DSHS)

Monthly supervision meetings

Requires monthly travel to counties within the region for meetings, training and client coverage as needed. ESH assessments/plans as needed.

After-Hours availability as scheduled

EDUCATION/LICENSING REQUIREMENTS

Required: e Master's degree in Social Work, Psychology, Counseling or relative field, or Ph.D. or Psy.D. in Psychology from an accredited college or university.

Preferred:

5 Years clinical experience

2 years in supervisory/management position in mental health setting

Experience in community based mental health treatment including in residential settings

Certificates, Licenses, Registrations

Must be a licensed as LMHC, LICSW, LMFT or licensed by the appropirate Board as a Clinical Psychologist to practice independently at the highest level possible.

Proof of: valid Washington driver's license and auto insurance, as well as proof of education are required

KNOWLEDGE/SKILLS AND EXPERIENCE

Ability to communicate effectively, both verbally and in writing e Ability to effectively prioritize and manage time

Minimum of five years of experience with inpatient, outpatient, and/or mental health care and two years post- licensure experience required.

Must have direct clinical and case management experience, group leadership experience and knowledge regarding rehabilitation philosophy.

Strong clinical and interpersonal skills, ability to lead and direct work of others and excellent written and verbal communication skills.

Intermediate level PC skills required.

Excellent prioritization and organization skills, strong interpersonal skills and excellent written and verbal communication skills.

Effectively use the Electronic Health Record system

Ability to work flexible schedule to meet the needs to the Program

Possess organizational skills, attention to detail, and ability to prioritize multiple tasks, and be flexible.

Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.