Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

About Us: At The Good Shepherd, our mission is to Transform Healthcare Delivery, and our vision is "Empowering Wellbeing." We are dedicated to providing compassionate, coordinated, and culturally competent healthcare. If you share our commitment to enhancing patient outcomes and empowering individuals, we’d love to have you join our team.

Why Work With Us:

Collaborative Healthcare Teams: Work alongside skilled professionals in a supportive environment, ensuring every patient has a positive experience from the moment they walk in.

Patient-Focused Care: Play a key role in making sure each patient receives personalized attention and assistance, from accurate information entry to interpreting services.

Community Impact: Help make a difference in the lives of our patients by guiding them through financial barriers and connecting them with necessary healthcare resources.

Leadership Growth: Recognize and reach your potential! Leadership development isn't just an opportunity, it's our superpower.

Your Role: As a Patient Access Specialist at The Good Shepherd, you are the gateway to compassionate, high-quality care. You’ll ensure every patient’s journey begins with clarity, support, and a welcoming experience. Duties will include:

Welcoming Patients: Greet patients and guests in a friendly, professional manner, ensuring a positive start to their visit.

New Patient Intake: Enter, correct and maintain important patient information in EMR by obtaining, recording and updating personal and financial information on patients when changes are necessary.

Sliding Fee Discount Eligibility: Collect financial documents and assign appropriate slide in EHR for patients who qualify.

What We’re Looking For:

Skills

Strong computer proficiency and the ability to manage multiple tasks in a fast-paced environment.

Excellent communication skills; bilingual in English and Spanish is a strong plus.

Familiarity with Electronic Health Records (EHR) is a plus.

Attributes

A self-starter with high personal and professional integrity.

Strong problem-solving skills and the ability to act quickly while maintaining exceptional customer service.

Detail-oriented, compassionate, and team-driven.

Perks & Benefits:

Work-Life Balance: Enjoy a fulfilling career with a balanced work schedule that values your personal time.

Comprehensive Benefits: Access to health insurance, paid time off, and professional development opportunities.

Meaningful Impact: Contribute to a mission-driven organization that is dedicated to improving community health.