Memorial Hermann Surgery Center Southwest is seeking a compassionate and detail-oriented Patient Care Assistant (PCA) to join our Pre-Operative (Pre-Op) team. Our center provides high-quality, patient-centered surgical care in a safe and efficient environment.
The PCA plays a vital role in supporting nurses and the surgical team by ensuring patients are prepared for their procedures and receive exceptional care throughout the pre-operative process. This role requires strong communication, patient-focused service, and the ability to work collaboratively in a fast-paced setting.
Responsibilities
- Assist patients with pre-operative preparation, including vital signs, medical histories, and documentation.
- Provide emotional support and guidance to patients and families before surgery.
- Prepare exam rooms and ensure all necessary equipment and supplies are ready for patient care.
- Transport patients to and from pre-op and post-op areas as needed.
- Assist nursing staff with procedures under supervision, following established protocols.
- Maintain a clean, safe, and organized environment in patient care areas.
- Document patient information accurately in the electronic medical record (EMR).
- Observe and report changes in patient condition to nursing staff.
Requirements
- High school diploma or equivalent required; CNA certification preferred.
- Previous experience in patient care, healthcare, or surgical settings preferred.
- Basic knowledge of medical terminology and pre-operative procedures.
- Ability to follow directions, adhere to protocols, and maintain patient confidentiality (HIPAA).
- Strong communication, interpersonal, and teamwork skills.
- Ability to stand, walk, and assist patients for extended periods.
What We Offer
We care for our communities and our team members by providing a comprehensive benefits package, subject to employment status:
- Medical, dental, vision, and prescription coverage
- Life and AD&D coverage
- Short- and long-term disability options
- Flexible financial benefits including FSAs and HSAs
- 401(k) with access to retirement planning
- Paid holidays and vacation
Who We Are
Memorial Hermann is committed to providing high-quality, patient-centered surgical care. Our inclusive culture values diversity, nurtures individual contributions, and supports our teams in delivering excellent outcomes for every patient.
Required Skills
- Patient-focused care and strong bedside manner
- Ability to take vital signs and perform basic patient assessments
- Attention to detail and accurate documentation
- Time management and organizational skills
- Effective teamwork and communication
Required Experience
- Previous experience in a hospital, surgical center, or clinical environment
- Experience assisting with patient care, pre-op procedures, or surgical preparation
- Familiarity with electronic medical records systems preferred