🏥 Patient Care Coordinator – Full-Time (Dublin, GA)

Rehab Advantage & Sports Medicine

About Us: Rehab Advantage & Sports Medicine is a growing outpatient physical therapy practice committed to helping people live strong and pain-free lives. We are passionate about delivering exceptional care and making a positive impact in the communities we serve.

Our core values guide everything we do: Service, Uplift, Collaboration, Creativity, Excellence, Sincerity, and Stewardship.

Position Summary

We are seeking a dedicated, enthusiastic, and tech-savvy Patient Care Coordinator to join our Dublin, GA team. This role is essential to ensuring smooth front office operations and providing a warm, welcoming patient experience.

🌟 Key Responsibilities

Care Coordination

Greet patients with a professional, friendly demeanor

Schedule appointments and collect co-pays

Ensure patients receive prompt and proper care

Patient Flow & Tracking

Monitor and manage daily schedules

Use tracking systems to reduce cancellations and optimize efficiency

Electronic Medical Records (EMR)

Navigate EMR systems for accurate patient documentation

Billing Support

Assist with billing for insurance and Georgia state contracts

Ensure compliance with billing guidelines and policies

Marketing Support

Help organize and execute patient engagement and outreach events

Participate in quarterly workshops (one Thursday evening or Saturday morning per quarter)

✅ Ideal Candidate Qualities

Friendly, outgoing, and professional personality

Excellent multitasking and time management skills

Strong organizational and leadership capabilities

Team-oriented with a positive, forward-thinking attitude

📌 Preferred Experience

Proficiency in Google Workspace: Sheets, Docs, Calendar, Meet, Zoom

Comfort using or learning AI tools such as ChatGPT, Gemini, and related apps

💼 Position Details

Full-Time Salaried Role

Flexible Schedule Options: 4 ten-hour days or 5 eight-hour days

Community Involvement: Expected participation in outreach and charitable activities

🎁 Benefits

Competitive Salary

Profit Sharing

Team Bonuses: Up to 5%–10% of annual salary

Mini-Game Bonuses

401(k) with Employer Matching

21 Paid Days Off (PDO)

Health Reimbursement Arrangement (HRA) – Stipend/month toward insurance of your choice

📄 Application Instructions

To apply, please submit the following:

Your Resume

Cover Letter – Addressed to Lori Wood, Office Manager at jobs@rehabandsportspt.com

Include the code Diligent in the top left corner

Share three reasons why you would excel in this position

🎥 Loom Video Submission Required

Record a video (less than 5 minutes) answering:

Introduce yourself

Why you're a great fit for this role

How you work with patients and teammates

How your experience, leadership, and tech skills will help you succeed

How to Submit:

Create a free Loom account at loom.com

Record your video (camera only or camera + screen)

Title it and copy the shareable link

Include the Loom link in your application email with your resume and cover letter

🔎 Learn more about us: https://rehabadvantagesportsmed.com/

We’re excited to find a dynamic individual ready to grow with us and make a meaningful impact. Join a team where your contributions matter, and your professional growth is a priority.

We look forward to meeting you!