Benefits:

401(k)

401(k) matching

Training & development

The Patient Care Coordinator serves as a vital liaison between patients, healthcare providers, and administrative staff. This role ensures seamless communication, efficient scheduling, billing, and compassionate support throughout the patient care journey.

Key Responsibilities

Coordinate patient appointments, referrals, and follow-up care

Maintain accurate and confidential patient records, including insurance and billing information

Assist with insurance pre-authorizations and verify coverage for services

Ensure compliance with HIPAA and other regulatory standards

Monitor patient satisfaction and address concerns promptly

Facilitate smooth transitions between providers or departments

Required Skills & Qualifications

Strong interpersonal and communication skills

Proficiency in medical terminology and electronic health records (EHR)

Ability to multitask and prioritize in a fast-paced environment

High attention to detail and confidentiality

Empathy and professionalism in patient interactions

Familiarity with insurance processes and healthcare regulations

Preferred Qualifications:

Experience in a healthcare or behavioral health setting

High School Diploma

Schedule:

Full-time position 7:30 a.m. – 4:00 p.m. Monday through Friday

No weekends

Benefits:

401 k with employer match

Holidays Off

Ability to Commute:

Columbus, OH 43235 (Required)

Work Location: In person