Patient Care Coordinator / Insurance billing and Front desk

Northeast Pain Solutions LLC

Patient Care Coordinator / Insurance billing and Front desk

Rochester, NY
Full Time
Paid
  • Responsibilities

    Benefits/Perks

    Competitive Compensation

    Careers Advancement

    Job Summary

    We are seeking a Patient Care Coordinator to join our team. In this role, you will work collaboratively with patients to determine their medical needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. Check patients in and out, take care of all insurance billing needs. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Pay rate determined by experience.

    Responsibilities

    Collaborate with physicians, patients, families, and healthcare staff

    Verify insurance eligibility and Benefits

    Submit and follow up on insurance claims

    Welcome and check in patients while providing exceptional customer service

    Coordinate a variety of healthcare programs

    Develop individualized care plans

    Educate patients on their healthcare options

    Create goals and monitor progress toward goals

    Create schedules

    Maintain accurate patient records in the electronic health records (EHR)

    Qualifications

    Minimum 2 years experience as a Care Coordinator, in a chiropractic or medical office

    Insurance billing experience

    Knowledge of commercial insurance, Medicare, Workers’ Compensation and No-Fault

    Certification as a medical assistant is preferred

    Strong problem-solving and organizational skills

    Ability to manage multiple projects or tasks and prioritize appropriately

    Ability to work in fast-paced situations and make sound decisions quickly

    Excellent interpersonal skills and high level of compassion

    Strong verbal and written communication skills

    Strong computer skills