Benefits:

Medical Reimbursement program

401(k) matching

Employee discounts

Location: 980 Ironwood, Ste 301 Job Type: Full-Time Pay: $20.00 - $24.00 per hour (based on experience)

About Us

We are a growing Oral & Maxillofacial Surgery practice committed to providing exceptional patient care in a compassionate, professional, and team-oriented environment. We are seeking a friendly, organized, and motivated Patient Care Coordinator to serve as the first point of contact for our patients and help ensure a seamless patient experience from consultation through treatment.

Position Summary

The Patient Care Coordinator plays a critical role in delivering outstanding customer service while supporting the clinical and administrative operations of the practice. This individual will manage patient scheduling, insurance verification, treatment coordination, and front office responsibilities while creating a welcoming and positive experience for every patient.

Key Responsibilities

Greet and check in patients with professionalism and warmth

Answer incoming phone calls and respond to patient inquiries

Schedule consultations, surgeries, and follow-up appointments

Verify insurance benefits and obtain necessary authorizations

Present treatment plans and discuss financial arrangements

Collect patient payments and maintain accurate records

Coordinate communication between patients, doctors, and referring offices

Ensure all patient information is entered accurately into the practice management system

Confirm upcoming appointments and maintain provider schedules

Assist with administrative projects and office workflow as needed

Maintain HIPAA compliance and patient confidentiality standards

Qualifications

Required

High school diploma or higher certificate program

Minimum 2 years of medical office or dental office experience required

Strong communication and interpersonal skills

Excellent organizational and multitasking abilities

Proficiency with computers and basic office software

Ability to work effectively in a fast-paced environment

Professional appearance and positive attitude

Preferred

Experience in Oral Surgery, Dental, Periodontal, Orthodontic, or Medical specialty practice

Knowledge of dental or medical insurance verification and billing

Experience with practice management software

Treatment coordination or patient financial presentation experience

What We Offer

Competitive compensation: $20-$24/hour

Paid time off

Paid holidays

Health insurance options

401(k) with company match (if offered)

Professional development opportunities

Supportive team environment

Opportunities for advancement within a growing practice

Ideal Candidate

You are compassionate, detail-oriented, and enjoy helping patients navigate their healthcare journey. You thrive in a collaborative environment, take ownership of your responsibilities, and consistently deliver outstanding customer service.

Join our team and help create exceptional patient experiences while building a rewarding career in Oral Surgery.