Patient Care Coordinator Marketing & Sales Focus
Benefits:
Health Reimbursement
Bonus based on performance
Employee discounts
Paid time off
Training & development
In search of an individual looking for more than just a JOB. The heart of the practice is to see people restored to health. We work really hard, and to see the transformation on the other side of that hard work is so rewarding. Taking care of whole families and raising healthy generations are our driving motivations. In this role you’ll be the first point of contact for patients and a key driver of practice growth.
What we do:
Our office is a Max Living Health Center on a mission to transform health in our community. We do this through five different principles or pillars of health: chiropractic care, empowered mindset, life giving nutrition, exercise, and minimizing toxin exposure.
Key Responsibilities:
Patient Experience & Coordination
Know EVERY patient’s name. We know our patients’ names because they are in our family
Answering phones & managing patient schedules/appointments
Knowing patient scripts—for phone calls, payment collection, etc
Serve as the primary contact for new patients via phone, text, email, and in-person interactions
Guide patients through services, treatment plans, and financial options
Marketing & Lead Conversion
Respond quickly and effectively to inbound leads (web, social media, referrals, campaigns)
Nurture prospective patients through consistent follow-up and relationship building
Track and manage leads using CRM systems
Engage in new patient generation through marketing at community events
Convert inquiries into booked appointments and treatment plans
Meet or exceed monthly conversion and revenue targets
Administrative & Operational Support
Maintain accurate patient records and documentation
Monitor key performance metrics (conversion rates, no-shows, retention)
Support office operations to ensure efficiency and organization
Qualifications
1+ years in a patient-facing, sales, or customer success role (healthcare, wellness, aesthetics, or similar preferred)
Proven ability to convert leads into paying clients/customers
Strong communication, persuasion, and relationship-building skills
Highly organized, goal-driven, and performance-oriented
Compensation & Benefits
Competitive base pay + performance-based bonuses/commissions
Health benefits, PTO, and growth opportunities
Ongoing training in sales, marketing, and patient experience
Position Requirements
This position is hourly for 35-40 hours a week (some weeks with workshops and events will be more)
Monday & Wednesday 7:00am-1:30pm, 2:30pm-6:45pm
Tuesday 2:30pm-8:30pm Thursday 2:30pm-6:45pm Friday 7:00am-1:30pm
Some weekend availability to work large events/festivals around town to serve the community (2x a month)
Some weekend travel for training seminars and personal growth & development (3-4 times a year and they’re SUPER awesome)
Compensation is $19-23
HOW TO APPLY:
Email resume applyingcfc@ gmail.com
Create a 2 – 3-minute video of who you are, what you are passionate about, why you'd like to join our team, why you are interested in holistic health and what you think you can bring to the table. (If the file is too large you can upload the video to YouTube and email a YouTube link to applyingcfc@ gmail.com)