Benefits:

Bonus based on performance

Competitive salary

Training & development

Patient Care Coordinator / Medical Assistant – Regenerative Medicine

ANEW Regenerative Medicine Specialists – Orchard Lake / Farmington Hills, Michigan Full-Time | Monday–Friday | No Nights or Weekends

Are you a medical assistant or healthcare professional who is exceptionally good with people?

ANEW Regenerative Medicine Specialists is seeking a Patient Care Coordinator / Medical Assistant who can combine clinical support with outstanding patient communication and follow-through.

This is more than a traditional medical assistant position. You will help care for patients in the clinic while also guiding patients through treatment recommendations, scheduling, pricing, financing, and next steps.

What You’ll Do

Patient Care Coordination

Review the physician’s treatment recommendations with patients

Explain treatment plans and next steps clearly and confidently

Discuss pricing, financing, and payment options

Schedule recommended treatments

Follow up with patients who are considering treatment

Answer questions and help patients feel comfortable moving forward

Coordinate closely with the physician and clinical team

Medical Assistant & Clinical Support

Prepare patients and treatment rooms

Obtain and document basic patient information and vital signs

Assist the physician and clinical team during patient care and procedures

Maintain clean, organized, and properly stocked clinical areas

Help maintain efficient patient flow throughout the clinic

Experience We Value Previous medical or healthcare experience is strongly preferred.

We are particularly interested in candidates who have experience talking with patients about cash-pay services, including experience in settings such as:

Med spas or aesthetic medicine

Chiropractic practices

Weight-loss or medical wellness clinics

Other medical practices offering out-of-pocket services

Experience in regenerative medicine is not required. We can teach you our treatments.

Who We’re Looking For

The ideal candidate:

Is warm, positive, professional, and comfortable talking with patients

Builds rapport and trust easily

Is comfortable discussing treatment costs and financing

Can explain medical information in a simple, reassuring way

Follows up consistently with patients

Is organized, dependable, and takes initiative

Learns quickly and works well with physicians and other clinical staff

Medical Assistant certification is a plus.

About ANEW

ANEW Regenerative Medicine Specialists is a physician-led practice focused on helping patients reduce pain, restore movement, improve function, and maintain an active lifestyle through advanced non-surgical care.

Our services include:

PRP and regenerative orthopedic procedures

Prolotherapy

Shockwave therapy

Advanced laser therapy

Neuropathy treatment programs

Rehabilitation and muscle restoration

Weight management and metabolic health

Performance and healthy-aging services

Our Approach to Patient Coordination

We believe in:

Listening carefully to what each patient wants to accomplish

Helping patients understand what the physician recommends and why

Explaining costs and financing clearly

Answering questions honestly

Following up when patients need time to decide

Making it easy for patients who want treatment to take the next step

Our goal is to help the right patient confidently move forward with the right treatment.

What Success Looks Like

Patients leave ANEW feeling:

Welcomed and genuinely cared for

Clear about what the physician has recommended

Clear about treatment costs and payment options

Confident about their next steps

Supported throughout their treatment journey

Successful Patient Care Coordinators also follow through and make sure interested patients do not get lost in the process.

Schedule

Full-time

Monday–Friday

Daytime hours

No regular nights or weekends

Compensation

Competitive hourly compensation based on experience, with opportunity for performance-based incentives.

To Apply

Please submit your resume highlighting your medical, patient coordination, or cash-pay healthcare experience.

In your application, briefly answer:

Tell us about your experience discussing cash-pay services or treatment options with patients.