Patient Care Coordinator

MovementPlus Physical Therapy

Patient Care Coordinator

Aiea, HI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    Are you passionate about making a difference in people’s lives? Do you excel in providing exceptional customer service and genuinely care about the well-being of others? We are currently looking for an enthusiastic and experienced Patient Care Coordinator to join our healthcare team in Waipahu or Aiea, Hawaii.

    What We Need: We are in search of a dedicated Patient Care Coordinator who has at least one year of experience in a similar role. The ideal candidate will have a proven track record of delivering high-quality and effective customer service. Understands insurance verification and authorization process and capable of explaining and collecting copays and coinsurance. This isn’t just about answering calls and scheduling appointments; it’s about being a pivotal part of a patient's healthcare experience.

    Bilingual in English and Tagalog is preferred.

    Key Responsibilities:

    Serve as the first point of contact for our patients, setting the tone for a positive healthcare experience.

    Coordinate and manage patient care with empathy and efficiency.

    Ensure seamless communication between patients, family members, and healthcare providers.

    Manage patient appointments, records, and follow-up care with a detail-oriented approach. Includes insurance verification and authorization.

    Advocate for patient needs and contribute to team efforts to enhance service standards.

    The Ideal Candidate:

    Lives in or near Waipahu or is willing to commute.

    Is willing to commute to Pearlridge Mall to support our other clinic

    Possesses a natural "caring" attitude, showing empathy and a proactive approach in addressing patient concerns.

    Demonstrates excellent interpersonal and communication skills.

    Has strong organizational skills and the ability to multitask effectively in a dynamic environment.

    Why Join Us?

    Be part of a team that truly values the impact of your role on the lives of patients.

    Work in a supportive environment that encourages your growth and development.

    Competitive compensation and benefits package.

    Ready to Make a Real Impact? If you are a people person with a flair for care coordination and meet the above criteria, we would love to hear from you! Please submit your resume and a brief cover letter describing why you are the perfect fit for this role to franklin.baltazar@movementplus.com.

    We look forward to welcoming you to our team and working together to enhance patient care in our community!