Benefits:
401(k) matching
Health insurance
Opportunity for advancement
Paid time off
Training & development
Full-Time Monday through Friday| In-Office | Weekends as Needed
We are seeking a highly organized and versatile Care Coordinator to join our hospice team. This role requires a detail-oriented professional with strong administrative skills, persistence in navigating billing and insurance processes, and the flexibility to support multiple operational areas. The ideal candidate thrives in a fast-paced environment, enjoys problem-solving, and takes initiative to ensure all patient needs are met with compassion and care. Must be willing to work collaboratively
Key Responsibilities
Manage daily office operations: answering phones, faxing, handling correspondence, and other secretary duties.
Verify benefits, obtain prior authorizations, and work diligently with insurance providers to secure timely payments and new contracts.
Proactively follow up on billing issues with persistence and professionalism.
Coordinate patient intakes, including DME (soft and hard) orders, scheduling, and chart preparation.
Provide excellent customer service to patients, families, and referral sources
Collaborate with the interdisciplinary group (IDG) during admissions and discharges to ensure seamless coordination of patient care.
Assist with HR, recruiting, and accounts payable/receivable functions as needed.
Adapt to various tasks and responsibilities, demonstrating flexibility and willingness to work collaboratively with members of the interdisciplinary team to ensure high quality patient-centered care.
Qualifications
Hospice experience required (minimum 1 year).
Bilingual required.
Experience in hospice authorizations, billing, and insurance contracting strongly preferred.
Prior intake coordination experience a plus.
Strong verbal and written communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask, prioritize, and work independently.
Proficiency with computers and EMR systems.
Persistent, solutions-focused, and able to follow tasks through to completion.
Why Join Us
401(k) with matching
Health, dental, and vision insurance
Paid time off
Employee assistance program
Employee discounts
Opportunities for advancement
If you are a resourceful professional who can adapt to a wide range of responsibilities while keeping patient care at the center of your work, we invite you to apply.
Medical specialties:
Hospice & Palliative Medicine
Schedule:
Monday to Friday
Ability to commute/relocate:
Fountain Valley, CA 92708: Reliably commute
Openness to visiting multiple locations as needed
auto insurance required
Experience:
Customer service: 1 year (Preferred)
Medical terminology: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Work Location: In person