Patient Care Coordinator

Private Men’s Health Clinic | McLean, VA

We are looking for a compassionate, organized, and highly professional Patient Care Coordinator to serve as the primary point of contact for patients in our private men’s health clinic in McLean, Virginia.

This role plays a critical part in ensuring every patient receives a smooth, respectful, and high-quality experience from first contact through follow-up care.

The ideal candidate enjoys helping people, is highly organized, and thrives in a professional medical environment.

Responsibilities

Patient Experience

• Welcome patients and provide a professional first impression
• Guide patients through the check-in and check-out process
• Answer patient questions and provide clear information about services
• Ensure patients feel comfortable and supported during their visit

Scheduling & Coordination

• Manage patient appointment scheduling
• Confirm upcoming appointments
• Coordinate follow-up visits and ongoing care plans
• Maintain accurate patient records

Administrative Support

• Assist with insurance verification and patient forms
• Process payments and maintain accurate billing records
• Communicate with clinical staff regarding patient needs

Office Support

• Maintain an organized front desk area
• Support daily clinic workflow
• Ensure patient information is handled confidentially (HIPAA compliant)

Qualifications

• Previous experience in medical front desk, healthcare administration, or patient coordination preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Professional appearance and demeanor
• Comfortable using computers and scheduling systems
• Passion for delivering excellent patient care

Compensation

• Competitive pay based on experience
• Positive and professional clinic environment
• Opportunity to grow within the practice