Join a fast-paced, patient-centered chiropractic practice that's changing lives every day.

HealthSource Chiropractic of Crofton is seeking an organized, energetic, and compassionate Patient Care Coordinator / Scheduler & Medical Scribe to become an essential member of our team. This role is perfect for someone who thrives in a busy healthcare environment, enjoys building relationships with patients, and has exceptional attention to detail.

This position is much more than answering phones—it is a critical role responsible for helping patients stay on track with their care while supporting the doctor and keeping the office running efficiently.

Responsibilities

Patient Scheduling & Retention

Schedule new patient appointments and existing patient visits

Follow up with new patient inquiries

Contact patients who have missed appointments

Perform patient reactivation calls

Help maintain a full and productive schedule

Confirm upcoming appointments

Communicate with patients regarding treatment plans and scheduling needs

Medical Scribing

Accurately document patient encounters in real time during examinations

Prepare patient charts prior to appointments

Assist the doctor with documentation and clinical workflow

Ensure records are complete and accurate

Insurance Verification

Contact insurance companies to verify patient benefits and eligibility

Obtain benefit information and authorization requirements

Document insurance information accurately in patient charts

Administrative & Front Desk Duties

Answer incoming phone calls

Greet and check in patients

Process patient paperwork

Collect co-pays and payments

Maintain accurate patient records

Assist with office organization and daily operations

Support teammates wherever needed

Marketing & Patient Engagement

Assist with internal marketing campaigns

Make patient follow-up and referral calls

Help coordinate community events and office promotions

Assist with social media content and patient testimonials

Promote a welcoming and exceptional patient experience

What We're Looking For

Outstanding communication and customer service skills

Friendly, confident, and compassionate personality

Exceptional organizational skills

Ability to multitask in a fast-paced environment

Strong computer and typing skills

Detail-oriented with excellent follow-through

Positive attitude and willingness to learn

Self-motivated and dependable

Team player who enjoys helping others

Preferred Qualifications

Experience in a medical, chiropractic, dental, or healthcare office preferred

Medical scribing or medical terminology experience is a plus

Scheduling experience preferred

Insurance verification experience preferred

Experience with electronic health records (EHR) is a plus

Why You'll Love Working Here

Positive, team-oriented culture

Opportunity for growth and advancement

Meaningful work that helps improve patients' lives

Ongoing training and professional development

Supportive leadership and a collaborative environment

If you're highly organized, love helping people, enjoy keeping things running smoothly, and thrive in a fast-paced healthcare setting, we'd love to meet you!

Apply today and become part of a team dedicated to helping our community live healthier, happier lives.