Patient Care Coordinator | Simply Kids Dental Make a difference from the very first hello. At Simply Kids Dental, we know that a child’s early dental experiences matter. That’s why we’re passionate about creating a fun, welcoming, and positive environment where kids feel safe, parents feel supported, and every visit leaves a lasting impression. We’re looking for an exceptional Patient Care Coordinator to be the friendly face and steady guide for the families we serve. In this role, you’ll be at the center of the patient experience, greeting families with warmth, keeping the schedule running smoothly, helping coordinate appointments, supporting financial conversations, and working closely with our clinical team to create seamless visits from check-in to check-out. This is more than a front-office role; it’s an opportunity to help shape the experience families have with our practice every day. We’re looking for someone who is: • Warm, polished, and professional • Highly organized and detail-oriented • Calm under pressure in a busy, fast-paced environment • A strong communicator who enjoys helping people • Passionate about creating a positive experience for children and families If you love connecting with people, thrive in a team environment, and want to be part of a practice that truly makes a difference in the lives of kids, we’d love to hear from you. Responsibilities: What You’ll Do • Support front-office functions, including scheduling, check-in/check-out, and answering phones, with warmth and professionalism. • Coordinate with our outsourced insurance billing team to ensure accurate information flow and timely processing. • Assist with treatment coordination, follow-up, and other administrative projects as needed. • Help maintain a positive, efficient, and welcoming environment for patients, parents, and teammates. • Greet Patients. • Verify dental insurance benefits before appointments and accurately enter details into patient records. • Communicate clearly with parents about coverage, limitations, and estimated out-of-pocket costs. Qualifications: What We’re Looking For • Punctual person. • Reliable and committed to showing up for work every day. • 2+ years of dental front-office or insurance-verification experience. • Strong understanding of PPO insurance plans and basic dental terminology. • Experience with Eaglesoft or other dental software preferred. • Excellent communication, organization, and multitasking skills. • A team player who brings positivity, reliability, and empathy to every interaction. • Willing to work in a fast-paced environment. • Flexible and open to learning new skills. Compensation: $20 - $25 hourly

• What You’ll Do • Support front-office functions, including scheduling, check-in/check-out, and answering phones, with warmth and professionalism. • Coordinate with our outsourced insurance billing team to ensure accurate information flow and timely processing. • Assist with treatment coordination, follow-up, and other administrative projects as needed. • Help maintain a positive, efficient, and welcoming environment for patients, parents, and teammates. • Greet Patients. • Verify dental insurance benefits before appointments and accurately enter details into patient records. • Communicate clearly with parents about coverage, limitations, and estimated out-of-pocket costs.