Healthcare Sales and Marketing Patient Care Navigator
Benefits:
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus based on performance
Healthcare Sales & Marketing Patient Care Liaison/Navigator
About Our Company
Digital Health Information is a new and innovative system that provides dedicated care to the Long-Term Care community, specifically to patients residing in their own home. We are an independently owned LTC pharmacy, telehealth physician practice (not open to the general public), and remote patient care facility. As a new ecosystem we are working to expand our operations nationwide, one state at a time, and currently operate in Pennsylvania and New Jersey localities.
OVERVIEW
Our Patient Care Navigator plays a crucial role in connecting patients within the community with our services and other resources. This position requires an individual with a passion for public health, community engagement, sales and marketing skills, as well as experience and knowledge of the healthcare landscape. The Patient Care Navigator outreaches to prospective patients via phone calls and community events. They serve as correspondents in the field going out to patient homes for prospective patient intakes, home assessments, and device deployment/installation.
RESPONSIBILITIES
Outreaching to prospective patients
Onboarding new clients and patients
Educating patients and caregivers on our services and other resources
Patient engagement in the home
Managing Client accounts
Attending community outreach events
Package materials and products manually
Prescription Delivery to patient homes (as needed)
Follow all applicable government regulations, including HIPAA
Other duties as assigned; Job duties may vary depending on business needs
QUALIFICATIONS
High School diploma or equivalent required
Sales and Marketing experience required
Previous experience in the Healthcare field (long-term care market or long-term care pharmacy services preferred)
Some knowledge and understanding of Medical and/or Pharmacy Insurance
Some knowledge of medication (preferred)
Some proficiency navigating computer applications/technology
Good Communication and interpersonal skills
Good Customer service skills
Able to adapt in a changing environment
Attention to detail
Problem solver
Able to physically perform light lifting
Personable, comfortable engaging with the elderly community
Reliable
Valid Driver’s license and means of transportation (We provide a company vehicle for deliveries and field work).
Bilingual is a plus
Proposed Schedule: Mon- Fri 9:00a-5:00pm (40 hours per week)
Compensation & Benefits We offer a pleasant work environment with a wonderful benefits package: Health, Dental, and Vision Insurance; Paid Holidays; Paid Time Off (pool); base salary plus quarterly marketing bonuses (No Caps).
· $18.00 - $24.00 per hour (negotiable based on experience) + quarterly marketing bonuses
· Medical, Dental, Vision
· Paid Time off (pool)
· Paid Holidays