Patient Care Representative
Cherry Creek Eye Physicians & Surgeons, P.C. is seeking an experienced full-time Front Desk and Patient Experience Representative for a multi-specialty ophthalmology and optometry practice in Denver, CO. We are looking to add a dynamic, dedicated and energetic team member to our thriving high-tech practice. The ideal candidate is someone who has a positive attitude, strong work ethic and meets new challenges with an enthusiastic commitment to learning!
Qualifications:
High school diploma or GED
Previous experience in a medical office setting (eye care preferred)
Word processing/computer scheduling experience
Knowledge of typical office work environment
Strong interpersonal and communication skills
Integrity and reliability
Job duties include, but are not limited to:
Facilitating smooth patient flow within the office
Checking patients in and out for each doctor in a friendly and efficient manner
Verifying patient information including insurance coverage and then registering patients correctly and completely into the system
Answering general and insurance billing questions for patients in-person and on the phone
Collecting payments and correctly balancing all collected monies against receipts
Answering phones (sometimes multiple lines at a time) with proper phone etiquette
Ensuring confidentiality of medical records and patient information
Demonstrating initiative when completing outstanding tasks
Providing the highest level of customer service to patients
Assist providers and patients with contact lens orders
Benefits:
Comprehensive medical insurance
Company-paid routine eye care
401K with paid company match
PTO and paid holidays
No work on weekends
Early finish time on Friday afternoons
Opportunities for growth within the company
Compensation commensurate with experience
About Cherry Creek Eye:
For over 50 years Cherry Creek Eye Physicians and Surgeons, P.C has provided uninterrupted, high-quality eye care service to our patients in the Denver area and beyond. Drs. Stuart Lewis, Tammy Gray and Rachel Lewis offer state-of-the-art eye exams, diagnostic testing, and vision solutions to ensure optimum eye health for every patient. Just like our goal to maintain the highest standard of care for our patients, we also strive to take excellent care of our team members by providing competitive salary and benefits, as well as the opportunity to learn new career skills on the latest state-of-the-art equipment.
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
401(k)
Health insurance
Paid time off
Schedule:
8 hour shift
Experience:
Ophthalmology/Optometry: 1 year (Preferred)