Location: In one of the following Territories - Palm Beach County | Clearwater / St. Petersburg | Broward County | Tampa | Space Coast, FL Schedule: Full-Time Work Model: Field-Based Role | Primarily Remote with Regular Patient Home Visits Pay: $18.00 - $20.00 per hour Benefits: Medical, Dental, Vision, PTO, 401(k) + more

🌟 Be the Human Connection Behind Home Dialysis Care

In home dialysis, how care is delivered matters just as much as the care itself.

While Registered Nurses oversee clinical assessment and treatment, Patient Care Technicians (PCTs) are often the ones patients see, hear, and connect with most. You are the calm presence in the home - the person who explains, reassures, observes, and ensures patients truly understand what’s happening.

This is not a clinic-based role. It is a field-based, patient-facing position supporting dialysis patients in their homes within a defined territory. This job is designed for someone who brings empathy, emotional intelligence, and follow-through into every home they enter.

Technical skills can be taught. Care, awareness, and human connection cannot.

❤️ What Makes Someone Successful in This Role

This role requires exceptional professionalism, emotional intelligence, and accountability. We are seeking individuals who:

Communicates clearly and checks for understanding, not just delivery of information

Pays attention to body language, tone, and engagement — and adjusts accordingly

Can “read the room” and recognize confusion, anxiety, or hesitation

Makes patients feel heard, respected, and cared for — like family

Demonstrates genuine empathy, patience, and compassion

Is dependable, organized, and follows through consistently

Takes responsibility seriously and understands the importance of reliability

Is affable, approachable, and able to build trust quickly with patients and caregivers.

Works well with nursing and operations teams

🔑 Key Responsibilities

Patient Education & Support

Reinforce dialysis education provided by nursing staff

Educate patients and caregivers using approved materials and protocols

Confirm comprehension using teach-back and observation

Provide compassionate, patient-centered support in the home

Identify and communicate concerns or changes to supervising RNRN

Technical & Dialysis Support

Travel between patient homes within assigned territory

Support dialysis equipment setup and breakdown (within training/scope)

Perform blood draws and specimen collection per protocol

Assist with troubleshooting equipment issues as trained

Documentation & Collaboration

Document patient interactions and education in the EMR

Communicate timely updates to clinical leadership

Support care coordination and continuity

Maintain compliance with all policies and procedures

🎓 Qualifications

Required

Patient Minimum 1.5 years of prior dialysis experience

Documented patient education responsibilities as part of prior role (examples include EMR documentation, care plans, education notes, patient onboarding, modality education, or training records)

High School Diploma or GED

Valid Florida Driver’s License

Ability to travel between patient homes throughout the workday

High level of professionalism and customer service orientation

Experience using Electronic Medical Records (EMR) systems

Comfortable documenting patient education and interactions

Proficient with basic computer systems (Outlook, Word; Excel helpful)

Strong written and verbal communication skills

Preferred

Experience in home dialysis (HHD or PD)

Experience educating patients in dialysis, nephrology, or chronic disease

Prior field-based or in-home healthcare experience

Familiarity with DaVita, Fresenius (FMC), or similar dialysis environments

Bilingual (English/Spanish or English/Creole) a plus

✨ Why This Role Is Different

One assigned territory — no floating

Patient-first, relationship-driven care model

Strong RN partnership and leadership support

Opportunity to make a meaningful impact in patients’ lives

Field autonomy with accountability and structure

💼 Comprehensive Benefits Package

Health & Wellness

Medical, Dental, and Vision Insurance

Paid Time Off (PTO)

Paid Holidays

Financial Security

401(k) Retirement Savings Plan

Hourly pay: $18.00 - $20.00 per hour, based on experience

Mileage reimbursement at the IRS-approved rate for all patient home visits

Work-Life Balance& Field Structure

Field-based role with regular patient home visits throughout the workday

One primary territory to support predictable scheduling

Supportive leadership and team-based environment

Mission-driven home dialysis organization focused on continuity of care

🚀 Ready to Apply?

If you’re ready to make patients feel cared for, heard, and supported — we’d love to meet you.

Apply today and help define what truly transformative home dialysis support looks like.

🔍 Searchable Titles

Patient Care Technician – Dialysis | Dialysis Patient Educator | Home Dialysis Technician | Renal Care Technician | Dialysis Education Specialist | Home Dialysis Support Technician | Dialysis Care Coordinator | Renal Patient Support Specialist

Flexible work from home options available.