About Colorado Beauty RN

Colorado Beauty RN is a results-driven medical aesthetic clinic built on clinical excellence and an elevated patient experience. We operate with a small, high-performing team where every role carries real weight.

The Role

We're looking for a Patient Concierge who brings precision and warmth in equal measure — someone who takes complete ownership of the patient experience from the first hello to the final goodbye. You are the first and last impression of Colorado Beauty RN, and a critical driver of patient retention and clinic performance.

Responsibilities

• Greet and check in patients with professionalism and warmth
• Answer phones, texts, and emails promptly across all channels
• Schedule and manage appointments accurately in our clinic software
• Guide patients confidently on services, products, and next steps
• Support providers and keep schedules running on time
• Anticipate problems and resolve them before they escalate
• Perform light clinic maintenance (counters, floors, treatment areas)
• Restock supplies throughout the day
• Maintain brand standards across all patient touchpoints
• Ensure smooth check-out and proactive rebooking

Who You Are

• Genuinely passionate about the aesthetics industry
• A calm, proactive problem-solver who doesn't wait to be told
• Reliably excellent under pressure in a fast-paced environment
• A strong communicator — in person, on the phone, and in writing
• Detail-oriented and highly organized
• A true team contributor who lifts the room

Qualifications

• Previous front desk, customer service, or medspa experience preferred
• Comfortable managing multiple communication channels simultaneously
• Strong multitasking and organizational skills
• Consistent, reliable attendance is essential to this role

Schedule

• Tuesday through Friday, 8:30 am to 5:00 pm
• These hours are fixed and non-negotiable
• This is a fully in-person position

Compensation

• Competitive hourly rate commensurate with experience