Patient Consultant

Batash Endoscopic Weight Loss

Patient Consultant

New York, NY
Full Time
Paid
  • Responsibilities

    Position Overview :

    We are looking for a driven, empathetic, and performance-oriented Patient Consultant to join our mission-driven team at Batash Weight Loss — the #1 provider of endoscopic weight loss procedures in the U.S.

    In this role, you'll guide prospective patients through one of the most meaningful decisions of their lives: taking control of their health through non surgical weight loss procedures. You'll engage with qualified leads in-person, by video, phone, text, and email to evaluate their goals, present our solutions, and, ultimately persuade them to secure their treatment.

    This role comes with high earning potential. We offer a base salary of $55K and target an additional ~60K+ in commission for a total compensation target of ~$115K+ annually.

    About Batash :

    At Batash, we help patients lose weight through cutting-edge, non-surgical procedures such as Endoscopic Sleeve Gastroplasty (ESG) and Intragastric Balloons. Our weight loss procedures positively transform patients' mood, energy, and health.

    With 5,000+ successful procedures performed and outcomes that often exceed 20% total body weight loss for our patients, Batash is the country's #1 leader in endoscopic weight loss. To help us transform more lives, we are building a world-class patient consultant team to make it happen.

    Why people love working at Batash:

    • Earning potential: Highly competitive, performance-based compensation

    • Meaningful work: Help patients positively transform their lives and reclaim their confidence, energy, and health

    • **Autonomy & growth: **Enjoy significant day-to-day autonomy with support from a high-performance team

    • Industry leadership: Work in a world-leading outpatient practice offering best-in-class healthcare solutions available to patients from all walks of life

    Key responsibilities include:

    • Run a proactive, best-in-class consultative sales process from initial outreach to deposit through in office and virtual consultations (video, phone, text and email)

    • Engage and build trust and rapport with patients, addressing questions and easing concerns

    • Proactively schedule and hold follow-up calls to discuss financing, confirm deposits, or re-engage patients

    • Provide helpful, persuasive information and offer tailored solution to support & drive each patient's decision-making process

    • Collect deposits, confirm procedure scheduling, and support handling of financing and medical paperwork (over a ~2-6+ week period)

    • Record detailed notes in the CRM to support seamless follow-up and patient care

    • Collaborate with clinical and administrative teams to ensure smooth pre-procedure workflows

    Qualifications:

    • Fluent in English

    • Able to easily manage 35 new leads per week and a book of up to 70-100 active prospective patients

    • Comfortable and available to handle urgent calls and deposits during evening hours (up to 9 pm ET) and over the weekend

    • Highly self-motivated, organized, and capable of working independently (e.g., holding calls with no support, dealing with unexpected or challenging patient questions, etc.)

    • Consistently strive to deliver on & exceed targets, even if it requires working beyond standard hours

    • Strong attention to detail as details can be critical

    Preferred:

    • Fluent in Spanish

    • 3-5+ years experience in a sales or true customer-facing role (e.g., sales, customer support, flight attendant, luxury retail sales, hospitality sales, automotive sales)