Patient Coordinator – Psychiatric Practice

Part-Time (Transitioning to Full-Time)

About the Practice

We are a fast-growing, busy psychiatric practice that values professionalism, teamwork, and a positive workplace culture. Our environment is welcoming and genuinely supportive, with a team that works hard, stays organized, and takes pride in delivering excellent care. We move efficiently, communicate well, and truly enjoy working together—while always keeping patient care first.

As we continue to expand, we are looking for a motivated Patient Coordinator to join our team. This role will start part-time with a strong likelihood of transitioning to full-time in the near future.

Position Overview We are seeking a Patient Coordinator to serve as the front line of our psychiatric practice. This role is essential to creating a calm, efficient, and compassionate experience for our patients—many of whom are navigating mental health challenges and truly appreciate a friendly, competent point of contact.

You’ll be responsible for patient check-in, scheduling, phone triage, documentation, and overall office coordination. The ideal candidate is a go-getter who can juggle tasks, stay organized in a busy environment, and communicate with empathy and professionalism.

Responsibilities

Greet patients and facilitate a smooth, welcoming check-in process

Update patient demographic and insurance information

Collect copays and outstanding balances

Schedule appointments and manage calendars

Answer phone calls and appropriately triage patient needs

Coordinate refill requests

Handle incoming and outgoing documentation (mail, fax, records)

Maintain accurate and confidential patient records

Qualifications

Strong customer service and communication skills

Excellent organizational skills and attention to detail

Ability to work independently and as part of a team

Comfortable multitasking in a busy medical office

Proficiency with basic computer programs (Microsoft Office or similar)

Previous office or healthcare experience preferred

Benefits & Perks

Competitive compensation

Professional, team-oriented work environment

Opportunities for growth and advancement

Supportive leadership and access to tools that promote efficiency and success