Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Patient Coordinator / Patient Concierge Join Our Upscale Periodontal Practice in Delivering Exceptional Patient Experiences

We are seeking a warm, energetic, and detail-oriented Patient Coordinator / Patient Concierge to be the welcoming face of our boutique periodontal practice. This key role is ideal for someone who thrives in a patient-facing environment and takes pride in delivering high-touch service from the very first phone call to the final farewell.

Key Responsibilities:

Serve as the first point of contact for all patients, delivering a warm and professional welcome both in person and over the phone

Ensure every patient has an exceptional experience, from scheduling to check-in and follow-up

Manage daily communications including phone calls, emails, and appointment confirmations

Guide patients through the new patient process and ensure all forms and documentation are complete

Assist with verifying insurance information (practice is fee-for-service but insurance coordination knowledge is helpful)

Maintain immaculate front office organization and patient flow

Communicate clearly and kindly with both patients and team members

Track patient preferences and follow-up needs to maintain a personalized approach to care

Qualifications:

Outstanding interpersonal skills, with a naturally warm and professional demeanor

Strong organizational abilities and keen attention to detail

Tech-savvy and proficient with Google Suite (Gmail, Calendar, Docs, Sheets)

Experience in dental, medical, hospitality, or luxury service environments is a plus

Dental experience preferred but not required—we value attitude, work ethic, and a genuine desire to provide top-tier service

What We Offer:

A supportive, team-driven environment that values excellence and kindness

The opportunity to grow within a premier periodontal practice

Competitive compensation, benefits, and training for the right candidate

If you love helping people feel seen, cared for, and appreciated, and want to be part of a practice that values integrity and professionalism, we’d love to meet you!