Patient Experience Coordinator Build Your Career in Healthcare
Benefits:
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Wellness resources
Join the ProMet Team
Inspiring Others to Reach Their Full Potential
At ProMet Physical Therapy, we’re more than a clinic — we’re a team of passionate pioneers redefining the standard of patient care through empathy, compassion, unity, excellence, and accountability.
We’re seeking driven, emotionally intelligent professionals who are ready to grow their careers in healthcare while building meaningful relationships with their teammates, patients, and the communities we proudly serve.
⚡ Scheduling Requirements
To be considered, candidates must have full availability for the following shifts at both our Glendale and Briarwood locations:
8:00 AM – 2:00 PM
2:00 PM – 8:00 PM
💎 Position Overview
This role is ideal for a motivated individual eager to make an impact in a fast-paced, patient-centered environment.
Key Responsibilities
Patient Experience: Greet, assist, and support patients — ensuring every interaction reflects professionalism, care, and empathy.
Scheduling & Coordination: Manage appointments, communicate effectively with therapists, and maintain smooth clinic operations.
Administrative Support: Handle insurance verification, authorizations, billing, and patient record management with accuracy.
Team Communication: Act as a vital link between patients, therapists, and operations to ensure clarity and efficiency.
Clinic Presentation: Maintain an organized, professional, and welcoming environment that embodies our commitment to excellence.
🌱 What We’re Looking For
Open availability (must cover both Glendale & Briarwood locations)
Strong alignment with our core values
Excellent interpersonal and communication skills
Detail-oriented with strong organizational abilities
Ability to multitask and manage priorities effectively
Empathy, compassion, and a genuine passion for helping others
Prior healthcare experience is a plus — but attitude, accountability, and alignment come first
🎓 Preferred Qualifications
Previous patient care coordinator or healthcare administrative experience
Knowledge of insurance processes, medical terminology, and HIPAA compliance
Experience using EHR systems (preferred, not required)
High emotional intelligence and ability to thrive in a collaborative, team-based environment
💼 Details & Benefits
Part-Time & Full-Time Opportunities Available
Competitive Salary (commensurate with experience)
Generous Holiday Schedule & Flexible Clinic Hours
Scaling Vacation Time and Employee Discount Program
Growth Opportunities: Build your career in Operations, Marketing, Finance, Administration, or Business Development — we invest in our team from within.
🌟 Why ProMet?
We don’t settle for average — and we know you don’t either. At ProMet, you’ll have the opportunity to:
✔ Be Yourself
✔ Be Valued
✔ Build Your Career
✔ Deliver the Ultimate Patient Care Experience
🚀 Ready to Grow with Us?
Join a team that leads with purpose, excellence, and integrity. Apply today and take your next step toward a rewarding career at ProMet Physical Therapy.