Patient Experience Coordinator - Scottsdale Private Practice
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Treatment Coordinator / Patient Experience Care Coordinator – Be the Heartbeat of the Practice!
Do you thrive in a fast-paced environment where making others feel seen, heard, and cared for is just part of your DNA? Are you ready to join a growth-minded dental practice where your talents don’t just matter—they shine?
At Alpers Family and Cosmetic Dentistry, we believe the right person in the right role can elevate everything. That’s why we’re looking for more than just a treatment coordinator—we’re looking for someone who lights up when connecting with others, thrives on organization, and loves being part of a high-trust, high-performance culture.
If that’s you, then stop scrolling. This could be the next big move in your career!
About Us
We’re a growing private dental practice just north of Old Town Scottsdale—where cutting-edge care meets a team that truly enjoys working together.
Our environment is built on:
No-drama team dynamics
Ownership over roles
A growth mindset
Unmatched patient experience
We’re serious about making every patient feel like a VIP—every interaction with them, including the very first phone call, is a chance to make a difference. Now, we’re on the lookout for a Treatment/Patient Care Coordinator who can bring both warmth and sharp organization to the front of the house. If you’re someone who thrives on connection and keeps the details dialed in, we’d love to meet you.
Your Role: The Experience Multiplier
As Treatment & Patient Care Coordinator, you’ll be both the welcoming front line of the practice.
Be the first and best impression—on the phone and in person
Problem-solve like a pro when things get busy or messy
Translate treatment plans into clear, confident conversations
Execute systems and SOPs to keep the practice humming
Work closely with the dentist and team to align with the bigger vision
Keep the schedule flowing (even on those tricky days)
What You Bring
High-energy, outgoing, and naturally wired to connect with others
Confident multitasker who thrives in fast-paced environments
Independent and self-starting—no hand-holding needed
Great under pressure, resilient, and cool-headed
Communicates with clarity, kindness, and professionalism
Obsessed with follow-through and execution
Open-minded and adaptable (super rigid folks won’t thrive here)
Experience & Skills
2+ years of working in a dental practice
Strong organizational and tech skills
Ability to bring energy to the team and inspire others to step up
What Success Looks Like
Elevated patient experience (from “just fine” to raving fan)
Executed systems that support growth—not chaos
A team that feels supported and energized because you bring consistency, clarity, and care to every interaction
KPIs that aren’t just tracked—but improved, together
New patient conversions and scheduled treatment—because of your ability to connect with, follow-up with and care for our patients
A culture where people want to stay, learn, and do their best—because working alongside you makes the day better
Perks & Benefits
PTO that you’ll actually take
Paid holidays
401K with matching
Health insurance
Performance-based bonuses
Ongoing CE and professional development
Family discounts on care
Coffee, birthdays, wins—and regular reasons to celebrate