Patient Registration Coordinator

Reports to: Practice Manager
Key Partnerships: Billing, Clinical, Operations
Department: Operations
Salary: $14-16/hr (based on experience)
Classification: Non-Exempt
Status: Full Time

• About this role:

We're looking for a welcoming and detail-oriented Patient Registration Coordinator to join our front desk team. As the first point of contact for our patients, you play a vital role in creating a warm and professional environment while ensuring accurate and efficient registration and scheduling.

If you're organized, people-focused, and thrive in a fast-paced setting, we want to hear from you!

Job Responsibilities:

• Greet patients with professionalism, empathy, and a positive attitude

• Accurately collect and enter patient information into our system

• Capable of placing outbound calls to schedule appointments

• Verifying patient information and creating a warm, friendly environment

• Ensuring patient checkouts and upcoming appointments are scheduled

• Calling to confirm upcoming patient appointments

• Verify insurance eligibility and explain financial policies

• Schedule appointments and manage front office workflow

• Answer phone calls and respond to patient inquiries promptly

• Collaborate with clinical and administrative teams to support smooth office operations

• Maintain confidentiality of all patient information and comply with HIPAA regulations

Basic Qualifications:

• High school diploma or equivalent required

• Previous experience in a dental or healthcare front office is preferred, but not required

• Strong communication and customer service skills

• Comfort with computers, scheduling software, and multitasking in a busy environment

• A team player with a willingness to learn and grow

Key Skills and Abilities, Characteristics of a good fit:

• Knowledge of computer software applications.
• Effective oral and written communication skills.
• Ability to communicate effectively with patients and co-workers.
• Ability to adhere to safety policies and procedures.
• Ability to use good judgment and maintain the confidentiality of information
• Strong written and verbal communication skills
• Ability to work with minimal supervision, a self-starter, and demonstrates initiative
• Flexible and innovative; highly adaptable to the dynamic business environment
• High engagement, supportive of leadership, and a role model for company values and guiding behaviors
• Strong demonstration of task completion and dedication to detail
• Amazing customer service skills, great at building relationships with new people

Benefits:

• 401(k)
• Health (PPO/HSA), Vision, Dental,
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

**
Schedule and Location:
** Family Smiles Commerce
Monday-Friday

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affirmative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law

Internal ID: CDP100