Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job Summary

We are seeking a Medical Secretary/Patient Registrar to join our team! In this position you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

Greet patients who walk through the door

Ascertain their needs and get them checked in

Pull their medical records, or take a new patient history

Verify insurance eligibility, obtain authorizations, and collect co-pays/balances

Maintain patient confidentiality and adhere to HIPPA regulations

Answer the phone and schedule appointments or answer patient questions, direct inquires to the appropriate staff

Maintain the waiting area in a clean and welcoming condition

Maintain comprehensive medical records, as needed

Qualifications

Strong customer service skills

Excellent organizational skills

Attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Previous office experience desired