Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

JOB SUMMARY: Orange County Health Psychologists is seeking an experienced Administrative Assistant to join our Admin Team at our main office in Irvine, California. Our highly regarded group practice of 50+ psychologists and therapists provides high quality behavioral health services at three locations in Orange County.

The successful candidate will be responsible for assisting patients with a warm, compassionate, and professional demeanor along with providing administrative support to a team of employee therapists. Support functions include facilitating inquiry calls, scheduling patients, verifying benefits, submitting claims, posting payments, and following up on unpaid insurance claims, all with a high degree of professionalism, attention to detail, and strong organizational skills. General knowledge of office procedures and computer systems is required.

Knowledge or education in any of the following is a real plus: psychology, health care, medical billing, or bookkeeping/accounting. We also provide the opportunity to expand to additional roles and projects within the organization depending on an employee’s interests, strengths, and skills sets.

We offer competitive compensation and a positive, healthy work environment with a commitment to patient health and healing.

DUTIES & ESSENTIAL JOB FUNCTIONS:

Assist with new patient inquiries; assessing need and matching patients to the most appropriate provider

Answer patient questions and provide information

Track inquires to ensure that all callers have been helped on a timely basis

Coordinate intake appointments to include scheduling and intake documents

Input patient demographics and insurance information

Call for verification of insurance benefits

Provide support functions to a team of therapist providers

Schedule appointments and manage providers’ master calendars

Prepare and submit insurance claims using CMS 1500 format

Audit and correct rejected claims

Process credit card payments

Post patient and insurance payments to medical office software program

Manage A/R to resolve insurance and patient billing issues

Follow all regulations and guidelines set by HIPAA, Medicare, state programs, and licensing boards

Assist with bookkeeping tasks such as entering bank deposits, preparing invoices, and assisting with payroll functions

Contribute to the overall mission and core values of the group practice

Other duties as assigned.

MINIMUM QUALIFICATIONS:

The minimum qualifications for this position include:

2+ years of experience in an office environment

Bachelor’s degree in psychology, health care, accounting, finance or business

Excellent verbal and written communication skills

Strong organizational skills

Self-motivated and self-directed with the ability to multitask and prioritize

Experience with Microsoft Office Suite required. Medical management software, QuickBooks, or other practice or accounting software experience a plus

ABOUT US:

Orange County Health Psychologists is an Irvine-based group practice consisting of 50+ psychologists, LMFTs, LCSWs, and LPCCs who are deeply committed to the health and wellness of our patients. We offer in-person and telehealth psychotherapy for individuals, couples, and families, psychological testing and assessments, and other services to support overall health and wellness. Our approach is holistic using integrated interventions that focus on mind, body and spiritual health and wellness. Our beautifully-appointed professional offices are conveniently located near the Irvine Spectrum - right off the 5, 405 and 133- with plenty of free parking. Our work culture is professional and collegial. Please visit our website at www.ochealthpsych.com for more information.

APPLICATION/CONTACT:

Interested candidates should send a resume to Dr. Kristin Kleppe and Jennifer Koran, Director of Operations.

Job Type: Full-time

Pay: Up to $54,080.00 per year commensurate with experience

Benefits:

Dental insurance

Health insurance

Paid time off

Retirement plan

Schedule:

8:30am – 5pm Monday-Friday

No weekends

Education:

Bachelor's (Required)

License/Certification:

Driver's License (Preferred)

Shift availability:

Day Shift (Required)

Work Location:

In person in our Irvine office location