Patient Relations Specialist

ProMotion Rehab and Sports Medicine

Patient Relations Specialist

Columbia, SC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    🚀Join a Fast-Paced, High-Performing Clinic Where Teamwork Meets Precision 🚀 Be the welcoming face, sharp mind, and steady hand that keeps our patients and our team moving toward success.

    🌟Patient Relations Specialist🌟

    At ProMotion Rehab & Sports Medicine, every team member is a crucial part of helping our patients achieve their goals—and helping our clinic reach new heights. We’re looking for a Patient Relations Specialist who’s organized, detail-driven, and thrives in a collaborative, fast-moving environment.

    In this role, you’re more than “the front desk.” You’re the first impression of our practice, the link between patients and our care team, and the heartbeat of our daily operations. With precision, professionalism, and genuine care, you’ll ensure every patient feels welcomed, informed, and confident in their journey from day one.

    What You’ll Do as a Key Member of Our Team:

    Work side-by-side with therapists, assistants, and admin staff to keep operations running smoothly and on time.

    Greet every patient in person and by phone with warmth, energy, and accuracy.

    Handle patient intake, registration, and scheduling with meticulous attention to detail.

    Verify insurance and clearly explain copays, coinsurance, and balances—while being consistent in collecting payments.

    Ensure all patient information and authorizations are complete and accurate the first time.

    Adapt quickly to evolving processes, workflows, and software to support our growing clinic.

    Why Our Team Loves It Here:

    💰 Competitive pay

    🗓 72 hours of paid holidays + PTO that grows with tenure

    đŸ©ș Medical, dental, vision, disability, & life insurance

    đŸ’Œ 401(k) with company match

    📈 Professional development opportunities

    đŸ€ A collaborative, goal-focused culture where success is a shared win

    What We’re Looking For:

    A customer service pro who builds genuine connections with patients and teammates

    Accuracy and precision in every administrative detail

    Ability to juggle multiple priorities without dropping the ball

    Clear, professional, and friendly communication skills

    A team-first attitude with a readiness to pitch in wherever needed

    Age 18+ required; college or associate degree preferred

    Ability to sit, stand, kneel/stoop, and lift up to 45 lbs.

    If you’re ready to be part of a team that helps patients crush their goals while driving our clinic’s growth, we’d love to meet you.

    đŸ“© Apply now—and let’s move forward together.