Benefits:

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

Be the First Smile Patients See – Join Our Team Today!

Are you the kind of person who can turn a nervous patient into a confident one with just a smile and a "we've got you"? Do you thrive on being the calm voice in a busy room, the one who makes people feel instantly at ease? This is your chance to own the entire patient experience — from that first phone call to the celebration at checkout.

At ProMotion Rehab and Sports Medicine, we're looking for an energetic, detail-driven Patient Relations Specialist to be the face and voice of our Columbia, SC clinic. If you love people, thrive in a fast-paced environment, and want your work to genuinely change lives, keep reading about this front-office opportunity.

What You'll Do

Patient Experience

Be the first voice patients hear — phone, front desk, and everything in between

Enter new patient demographics accurately in our EMR

Schedule and manage appointments, adjusting for provider capacity and no-show patterns

Collect payments and keep payment methods on file

Route insurance/billing questions to the right team member

Send graduating patients off feeling celebrated (and asked for a review!)

Office Operations

Run the front office: phones, fax, kiosk, scanner, EMR document routing

Process discharges and keep records current

Support insurance authorizations, medical record requests, and informed consent tracking

Keep the clinic clean, organized, and running smoothly

Our Core Values

These aren't just words on a wall — they're how we show up every day, and what we'll be looking for in you.

FUN – A warm greeting and a genuine laugh can turn a nervous patient into a comfortable one. We bring that energy to every interaction.

EXCELLENCE – Every call, every check-in, every detail done right — because our patients notice, and so do we.

EDUCATION – We're always learning and growing, and we'll invest in helping you do the same.

COMMUNITY – Supporting our community means supporting each other and our patients — in and out of the clinic.

What We're Looking For

Must-Haves

Share our core values (above)

Calm under pressure

Passion for outstanding customer service

Strong multitasking and organizational skills

Sharp attention to detail

Clear, professional, compassionate communication

Natural people person — you make people feel at ease

A team player with a positive, solutions-oriented mindset

Nice-to-Have

Associate's or college degree

Why Join Us

Be the heartbeat of a growing, multi-clinic team that's genuinely changing lives

Work alongside a supportive, high-performing team that has your back

Room to grow within a practice built on education and development

A workplace where "fun" is a core value, not just a poster on the wall

Is This You?

You bring energy to the room. You get it right, even when it's hard. You're curious, coachable, and always growing. If you want to be the reason someone's healing journey starts with a smile — apply today. We can't wait to meet you.